Dylan Marshall
Remote Data Entry/Customer Service
Stamford,Connecticut
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. I also prefer data entry / customer support jobs and working from home are my preferred professions, i do not wish to continue physical work but am willing to do remote customer support data entry full time+over time, and i have half a year of college at WCSU
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Warehouse Manager
Heartsmart Tech
New Milford, CT
01.2010 - 06.2018
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Managed budget effectively by negotiating vendor contracts and optimizing resource allocation.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Implemented preventative maintenance program to minimize equipment downtime and repair costs.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Oversaw implementation of sustainable practices within warehouse operations, reducing energy consumption and waste production.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Developed comprehensive staff training program to improve employee performance and morale.
- Developed safety programs to protect workers and reduce injuries.
C&C Market Research
John Erickson
Stamford, CT
01.2013 - 01.2018
- Enhanced consumer insights by conducting in-depth market research and data analysis.
- Streamlined data collection processes for improved accuracy and efficiency in reporting findings.
- Developed comprehensive reports with actionable recommendations to drive marketing strategy and increase brand awareness.
- Collaborated with cross-functional teams to ensure consistency in research methodology and alignment with business objectives.
- Optimized survey design and implementation for increased response rates and more accurate data collection.
- Identified key industry trends by monitoring competitor activities, enabling proactive adjustments to marketing strategies.
- Established strong relationships with external vendors, ensuring timely delivery of high-quality research materials.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high level of attention to detail.
- Facilitated focus group sessions to gain valuable qualitative insights into consumer preferences and behaviors.
- Utilized advanced statistical techniques to analyze complex datasets, uncovering hidden patterns and trends for strategic decisionmaking.
Opinions Ltd
Opinions
Palisades Ny
01.2014 - 01.2016
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Associate of Arts - Music
Wesatern Connectcicut State University
Danbury, CT01.2015
High School Diploma -
Westhill High School
Stamford, CT05.2012
Skills
- Workforce Management
- Employee Scheduling
- Production Planning
- Contract Negotiation
- Inventory Management
- Loading and Unloading
- Floor Space Maximization
- Logistics Management
- Workflow Coordination
- Cost Reduction
- Equipment Maintenance
- Budget Management
- Staff Management
- Safety Oversight
- Logistics
Certification
CPR / Firs Aid/ Boating License
Additional Information
I want to focus my skills in customer service/logistical field, data entry, remote work from home kind of jobs, benefits would be nice to. But not necescary I would like an oppertunity to work for a company that can provide benefits, flexible hours, aot of hours if needed, overtime if necescary, full time, and payment can be discussed at interview. I would like to make 20/hr or more and can work all hours all times, no commision only jobs, direct deposit weekly.
music
i used to produce electronic music and use professional software
Timeline
Opinions Ltd
Opinions
01.2014 - 01.2016
C&C Market Research
John Erickson
01.2013 - 01.2018
Warehouse Manager
Heartsmart Tech
01.2010 - 06.2018
Associate of Arts - Music
Wesatern Connectcicut State University
High School Diploma -
Westhill High School
Remote Data Entry/Customer Support 24/7 work from home any hours any holidays
I would like to do work in this field now, i did alot of physical labor in the warehouses but its just not for me, i am currently looking to work for a company on decent pay with benefits from the comfort of my home on a computer with a headset, i an do vebral and technical support of pretty much anything and am a fast learner.