DYLAN MARTINEZ CIBRIAN
Mountain View,CA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Capable restaurant experienced working in challenging environments. Excited about opportunity to take next career step with my next job. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
6
6
years of professional experience
Work History
Yugen Ramen
ELK FOOD INDUSTRIES
Mountain View, CA
01.2022 - 07.2025
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.
- Delivered fast and friendly service to handle questions and service complaints.
- Identified issues and solutions to eliminate backlog and maximize workflows.
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
- Performed manual labor tasks to detailed instructions from supervisors.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
- Offered to assist with additional tasks to keep projects on task and meet tight deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Chic-fil-A
Arnold Chong
Sunnyvale, CA
08.2019 - 01.2022
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
- Performed manual labor tasks to detailed instructions from supervisors.
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.
- Planned and executed strategies to increase business and drive profit growth.
- Delivered fast and friendly service to handle questions and service complaints.
Education
Certification - Electrician Trainee
Center of Employment
San Jose, CA08.2023
High School -
Los Altos High School
Los Altos, CA06.2021
Skills
- Analytical and Critical Thinking
- Organization
- Google Drive
- Clerical Support
- Analytical Thinking
- Public Speaking
- Collaboration
- Problem-Solving
- Customer Service
Languages
English Fluent, Spanish Advanced
Timeline
Yugen Ramen
ELK FOOD INDUSTRIES
01.2022 - 07.2025
Chic-fil-A
Arnold Chong
08.2019 - 01.2022
Certification - Electrician Trainee
Center of Employment
High School -
Los Altos High School
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