Dylan McAllister
Wesley Chapel,FL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Full Service Attendant
The Palms Car Wash
Wesley Chapel, FL
01.2021 - 05.2023
- Managed inventory and stocked cleaning supplies to ensure smooth operations.
- Provided exceptional customer service by greeting customers, addressing inquiries, and addressing concerns promptly and professionally.
- Executed thorough cleaning of vehicles, including interior vacuuming, exterior washing, and detailing.
- Maintained cleanliness and organization of the car wash location to uphold a professional and inviting environment for customers.
- Utilized extensive knowledge of cleaning techniques and products to offer and perform additional cleaning services, exceeding customer expectations.
- Promoted and upsold additional products and services to customers, effectively increasing sales revenue.
- Operated a cash register and processed transactions accurately, handling cash and providing change to customers.
- Promoted company promotions and membership programs to customers, driving sales and fostering customer loyalty.
Cashier
B&B Theaters
Wesley Chapel, FL
05.2023 - Current
- Answered customer inquiries regarding store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained work area and kept cash drawer organized.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Worked closely with front-end staff to assist customers.
- Performed other duties as assigned by management.
Education
General Studies
PHSC
Wesley Chapel05-2027
High School Diploma -
Wesley Chapel High School
Wesley Chapel, FL05-2023
Skills
- POS Systems
- Customer Assistance
- Cash Register Operation
- Cash Handling
- Payment Processing
- Returns Processing
- Product Knowledge
- Inventory Management
- Organizational Abilities
- Loyalty Program Promotion
- Conflict Resolution
- Guest Inquiries
- Cleaning and Sanitizing
- Customer Relations
- Inventory Control
Affiliations
- Football
- Basketball
- Fitness
- Chess
- Computer Science
- Philosophy
Certification
- Video Editing in Adobe Premiere Certification
- Photo Editing in Adobe Photoshop Certification
Accomplishments
- WCAA All Star
- WCAA Champion
- Honor Roll
- GPA Award
Timeline
Cashier
B&B Theaters
05.2023 - Current
Full Service Attendant
The Palms Car Wash
01.2021 - 05.2023
General Studies
PHSC
High School Diploma -
Wesley Chapel High School
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