Dylan McClelland
Deer Park,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Merchandising Execution Area Supervisor
The Home Depot Inc
09.2021 - Current
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Maintained updated product knowledge to successfully educate and advise customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Built positive relationships with vendors for consistent and reliable supply of products.
General Manager
The Republic House
07.2016 - 09.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Met and exceeded sales quotas by driving new business and having a strong customer retention
- Managed and supervised the responsibilities of a team of 20 employees
Server/Bartender
Olive garden
07.2011 - 12.2016
- Complied with strict financial transaction policies throughout shift, being responsible for all transaction records and proper computation of end shift paperwork
- Learned an extensive menu and was able to provide the customer a knowledgeable server, as well as take advantage of the opportunity to increase sells
- Sustained a team work mind frame, training and assisting other team members.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Deer Park High School
Deer Park, TX05.2013
Skills
- Organizational Skills
- Customer Service
- Staff Training
- Project Management
- Performance Metrics
- Time Management
- Merchandise Presentation
- Team Leadership
Timeline
Merchandising Execution Area Supervisor
The Home Depot Inc
09.2021 - Current
General Manager
The Republic House
07.2016 - 09.2020
Server/Bartender
Olive garden
07.2011 - 12.2016
High School Diploma -
Deer Park High School
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