Dylan McLing
Ammon,ID
Summary
Hardworking [Job Title] skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work. Well-versed in [Type] environments. Results-driven Overnight Stocker motivated to support sales and customer service areas by keep merchandise well-stocked and attractively arranged for purchase. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Overnight Stocker
Albertsons
12.2023 - 10.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Shift Manager
Autozone
01.2023 - 11.2023
- My responsibilities include running cash registers, helping customers, janitorial work, answering phones, counting end of day tills, parts delivery driver, stocking shelves, unloading trucks, pulling overstock, inventory management
- I frequently work over time and cover shifts when needed
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Customer Service Representative
Melaleuca
07.2022 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Sales Associate
Ross
09.2021 - 04.2022
- My responsibilities included unloaded freight trucks, stocked shelves and racks, cashiering, janitorial work, managing fitting rooms
- I frequently worked overtime and covered shifts when needed
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Cap 2 Stocker
WalMart
03.2020 - 09.2021
- My responsibilities included unloading freight trucks, stocked shelves and racks, using and maintaining pallet jacks
- I frequently worked overtime and covered shifts when needed
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Contributed to effective communication between departments by relaying pertinent information regarding stock levels, inventory needs, or other related concerns.
- Streamlined workflow by regularly utilizing pallet jacks, hand trucks, forklifts, or ladder carts when moving heavy merchandise throughout the store area or backroom during restocking processes.
- Increased customer satisfaction by promptly responding to inquiries, providing accurate information, and assisting with locating desired items.
Education
Bachelors of Business Mgmt - Business Management
College Of Eastern Idaho
12.2026
High School Diploma -
Techincal Careers H.S
05.2020
Skills
- Personable
- Dependable
- Punctual
- Flexible
- Responsible
- Team Player
- Fast Learner
- Good with Numbers
- Conflict Management
- Positive Attitude
- Stocking shelves
- Stock Rotation
- Pallet Jack Operation
- Product restocking
- Heavy Lifting
- Maintaining safety
- Stock replenishment
- Efficient Movement
- Shelf Organization
- Cleaning
- Workplace Cleanliness
- Warehouse Safety
Certification
- A+ Certification
- C+ Certification
- C++ Certification
- HTML Certification
- Java Certification
- Blender Certification
- OSHA Certification
Timeline
Overnight Stocker
Albertsons
12.2023 - 10.2024
Shift Manager
Autozone
01.2023 - 11.2023
Customer Service Representative
Melaleuca
07.2022 - 10.2022
Sales Associate
Ross
09.2021 - 04.2022
Cap 2 Stocker
WalMart
03.2020 - 09.2021
Bachelors of Business Mgmt - Business Management
College Of Eastern Idaho
High School Diploma -
Techincal Careers H.S
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