Dylan McMeans
Juneau
Summary
Experienced with navigating complex urban and suburban routes, ensuring timely and safe transportation for passengers. Utilizes strong communication skills to provide excellent customer service and solve problems on go. Track record of maintaining vehicle cleanliness and functionality, ensuring reliable and pleasant experience for all passengers.
Overview
10
10
years of professional experience
Work History
Tour Guide
Dylan's Taxi
04.2015 - Current
- Guided groups of up to 25 people on scheduled tours providing information about specific historical landmarks.
- Increased repeat customer rates, building strong relationships through personalized interaction and follow-up.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Adhered to all state regulations regarding licensing, insurance, and maintenance requirements for taxi drivers.
Sales and Service Representative
Perfection Dent Removal
03.2019 - 01.2023
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Sought ways to improve processes and services provided.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Commercial Driver's License -
Southeast Trucking
Juneau, AK12-2024
High School Diploma -
Claremore High School
Claremore, OK05-1995
Skills
- Excellent customer service
- Public speaking
- Exceptional communication skills
- Relationship building
Timeline
Sales and Service Representative
Perfection Dent Removal
03.2019 - 01.2023
Tour Guide
Dylan's Taxi
04.2015 - Current
Commercial Driver's License -
Southeast Trucking
High School Diploma -
Claremore High School
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