Dylan Mendell
McAllen,Texas
Summary
Dynamic Specialty Sales Team Leader at Target with proven expertise in team management and sales coaching. Successfully trained and mentored a team of 10, driving significant sales growth through effective planning and customer retention strategies. Adept at analyzing trends to forecast profits and enhance promotional efforts.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Full Time Assistant Manager
BoxLunch
2025.10 - Current
- Led team in achieving store sales targets through effective merchandising and inventory management.
- Developed staff training programs to enhance customer service and product knowledge.
- Analyzed sales data to identify trends, optimizing stock levels and product assortment.
- Implemented promotional strategies that increased foot traffic and boosted sales performance.
Specialty Sales Team Leader
Target
2024.12 - Current
- Monitored daily, weekly, monthly performance metrics to assess team effectiveness, set targets and provide direction on how to achieve them.
- Created and managed a team of 10 sales associates; provided training, coaching and mentoring to ensure successful performance.
- Analyzed sales trends to forecast profit numbers and anticipate obstacles.
- Brainstormed ideas for new product promotions and limited-time offers.
- Took on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Assistant Manager
Abercrombie & Fitch
2023.10 - 2024.12
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
- Tracked store inventories and replenished products according to demand.
Keyholder
GameStop
2021.06 - 2023.10
- Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies.
- Assisted customers with product selection, price checks, returns and exchanges, and special orders.
- Executed opening, closing and register functions to meet business requirements.
Education
Bachelor of Arts (B.A.) - Criminal Justice
The University of Rio Grande Valley
Edinburg2023-06
Skills
- Team management
- Sales coaching
- Sales planning
- Sales presentations
- Customer retention
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
Certification
Power Equipment Certified
Timeline
Full Time Assistant Manager
BoxLunch
2025.10 - Current
Specialty Sales Team Leader
Target
2024.12 - Current
Assistant Manager
Abercrombie & Fitch
2023.10 - 2024.12
Keyholder
GameStop
2021.06 - 2023.10
Bachelor of Arts (B.A.) - Criminal Justice
The University of Rio Grande Valley
Awards & Honors
Deans List 3 Consecutive Semesters