Dylan Mersing
Overview
8
8
years of professional experience
Work History
Bucco Brigade/In-Game Entertainment
Pittsburgh Pirates
Pittsburgh
03.2023 - Current
- Perform in-game promotions and fan engagement activations during Pittsburgh Pirates home games to enhance the overall ballpark experience.
- Interact directly with fans of all ages to create high-energy, memorable moments that support brand loyalty and the game-day atmosphere.
- Two-time recipient of WOW Moment of the Month.
Corporate Operations Intern
Pittsburgh Regional Transit
Pittsburgh
09.2025 - 12.2025
- Conduct research on current public transit market trends to identify best practices in operations and support for strategic decision-making.
- Assist in preparing documentation for operational processes and training materials for new hires.
- Collaborate with team members to streamline workflows and enhance operational efficiency.
Student Athletics Intern
PennWest University
California
09.2024 - 05.2025
- Supported game-day operations for football, basketball, and soccer, ensuring events ran smoothly and on schedule.
- Managed all equipment needs for multiple sports, including setup, breakdown, inventory, and maintenance.
- Assisted with facility preparation and post-event teardown to maintain professional athletic environments.
Teacher's Assistant
pennwest university
California
01.2024 - 05.2025
- Supported students in completing assignments and understanding lesson material during instructional hours.
- Coordinated educational resources and materials to support lesson objectives and student needs.
- Assisted in teaching undergraduate Business Ethics and Business Economics courses through in-class support and discussion facilitation.
Convenience Store Manager
Grab N' Go
Oakdale
10.2019 - 08.2022
- Oversaw all daily store operations independently, including opening and closing procedures, cash management, and inventory control.
- Managed food service and deli operations, including menu preparation, food safety compliance, and quality control.
- Provided customer service, resolved issues, and maintained a clean, organized store environment during every shift.
Cashier/Waiter
Oakdale Diner
Oakdale
04.2018 - 07.2019
- Delivered fast, friendly customer service in a high-volume restaurant environment while accurately taking orders and handling cash and card transactions.
- Managed multiple tasks during peak hours, including order taking, payment processing, and customer requests.
- Resolved customer concerns professionally to ensure a positive dining experience, and repeat business.
Education
Bachelor of Science - Business Administration And Management
PennWest University
California, PATimeline
Corporate Operations Intern
Pittsburgh Regional Transit
09.2025 - 12.2025
Student Athletics Intern
PennWest University
09.2024 - 05.2025
Teacher's Assistant
pennwest university
01.2024 - 05.2025
Bucco Brigade/In-Game Entertainment
Pittsburgh Pirates
03.2023 - Current
Convenience Store Manager
Grab N' Go
10.2019 - 08.2022
Cashier/Waiter
Oakdale Diner
04.2018 - 07.2019
Bachelor of Science - Business Administration And Management
PennWest University