Dylan Miles
Lodi,CA
Summary
Versatile professional with a strong background in medical documentation and customer service, honed at Redding Critical Care and Olive Garden. Proven adaptability in fast-paced environments, complemented by exceptional communication skills and a commitment to HIPAA compliance. Recognized for enhancing operational efficiency and training team members to deliver outstanding service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Scribe
Redding Critical Care
09.2023 - 08.2025
- Documented patient encounters and medical histories to support accurate clinical decision-making.
- Assisted physicians with electronic medical record (EMR) management for improved workflow efficiency.
- Transcribed physician notes promptly, ensuring clarity and compliance with healthcare standards.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Server/Bartender Trainer
Olive Garden Restaurant
08.2021 - 08.2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Ensured compliance with health and safety regulations while serving food and drinks.
- Assisted in training new servers on menu offerings and service protocols.
- Processed customer payments accurately using point-of-sale (POS) systems.
- Adapted quickly to changing priorities during peak dining hours, ensuring smooth operations.
Auto Parts Manager
Miller Collision Center
08.2020 - 04.2021
- Oversaw inventory management processes, ensuring optimal stock levels and timely replenishments.
- Implemented workflow improvements that enhanced operational efficiency and reduced processing times.
- Trained and mentored team members on product knowledge and customer service best practices.
- Evaluated vendor performance, negotiating contracts to secure favorable terms and pricing.
- Coordinated with suppliers to resolve discrepancies and ensure product quality standards were met.
Cashier Team Lead
Kohls Department Store
06.2019 - 08.2020
- Supervised cashier team, ensuring high levels of customer service and operational efficiency.
- Trained new staff on cash handling procedures and point-of-sale systems.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Resolved customer inquiries and complaints, enhancing overall satisfaction rates.
Education
Bachelor of Science - Biology
University of California, Santa Cruz
Santa Cruz, CA03-2023
Skills
- Strong communication skills
- Adaptability in fast-paced environments
- Team collaboration skills
- Time management aptitude
- Professionalism and ethics
- Medical documentation skills
- HIPAA compliance
- EMR / EHR
Certification
- HIPAA Training - 2025
- Bloodborne Pathogens - 2025
- CPR Certified - 2025
- Server/Bartender Trainer - 2025
Timeline
Medical Scribe
Redding Critical Care
09.2023 - 08.2025
Server/Bartender Trainer
Olive Garden Restaurant
08.2021 - 08.2025
Auto Parts Manager
Miller Collision Center
08.2020 - 04.2021
Cashier Team Lead
Kohls Department Store
06.2019 - 08.2020
Bachelor of Science - Biology
University of California, Santa Cruz
Similar Profiles
John ReddingJohn Redding
Landscaping Crew Leader at Redding Landscaping/Lawn CareLandscaping Crew Leader at Redding Landscaping/Lawn Care
Linda LeeAngeloLinda LeeAngelo
Home Care Manager at Dignity Health Home Care, ReddingHome Care Manager at Dignity Health Home Care, Redding
JOSINA JOSINA null
Registered Nurse at Critical Care Unit ,ICU,Long Term Care Unit With Ventilators PatientsRegistered Nurse at Critical Care Unit ,ICU,Long Term Care Unit With Ventilators Patients
Annielyn HarrisonAnnielyn Harrison
Medical Biller and Coder at Emerald Recovery Billing and ServicesMedical Biller and Coder at Emerald Recovery Billing and Services
BHAWANPREET KAURBHAWANPREET KAUR
Cashier at West Coast SourdoughCashier at West Coast Sourdough