Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Monroe

Santee,CA

Summary

With over 8 years of experience, including initiating Rooter Solutions Plumbers' pipe lining division, I excel in 2-4in pipe lining installation and customer service. My ability to manage teams and projects while ensuring high-quality outcomes has led to completing 100+ liners in 6 months. Expert in leveraging attention to detail and multitasking to exceed employer expectations.

Overview

9
9
years of professional experience

Work History

Trenchless Pipe Lining Technician

Rooter Solutions Plumbers
07.2023 - Current
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Familiar with nuflow 2-4 in pull in place technology
  • Started the pipe lining division on my own from the ground
  • 8+ years as a residential plumber
  • Experienced in sewer/water/ gas at residential level
  • Managed my own jobs
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Completed 100+ liners in 6 months as the only certified technician

Service Technician

Rooter Solutions
07.2023 - Current
  • Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
  • Implemented preventative maintenance measures that reduced the likelihood of future system failures or complications for customers.
  • Managed multiple jobs at once
  • Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Executed whole home rehabilitation of water/sewer/gas
  • Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.

Installer

Gravity Works Plumbing
03.2016 - 06.2020
  • Installed complete systems at new residential and business construction sites.
  • Laid out materials and system components to prepare for installation.
  • Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
  • Enhanced customer satisfaction by providing timely and accurate installations

Education

High School Diploma -

Grossmont College
El Cajon, CA

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • 2-4in pipe lining installation
  • Managing a team
  • Customer interaction
  • Work Planning and Prioritization
  • Routine Inspections

Timeline

Trenchless Pipe Lining Technician

Rooter Solutions Plumbers
07.2023 - Current

Service Technician

Rooter Solutions
07.2023 - Current

Installer

Gravity Works Plumbing
03.2016 - 06.2020

High School Diploma -

Grossmont College

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Dylan Monroe