Dylan Monteiro
Brick,NJ
Summary
Professional in human resources with proven track record in administrative support, personnel management, and organizational efficiency. Skilled in recruitment, employee onboarding, and maintaining compliance with company policies. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, effective communication, and proactive problem-solving.
Overview
6
6
years of professional experience
Work History
Human Resources Administrative Assistant
Gaming Laboratories International, LLC
01.2022 - Current
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Managed employee exit interviews and paperwork.
- Answered employee inquiries regarding health benefits and 401k options.
- Prepared new hire letters, employee contracts, and corporate policies.
- Conducted candidate interviews and performed background checks and verification.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Recruited talented, diverse and qualified candidates.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Lead Store Consultant
FedEx Office Print & Ship Center
10.2020 - 12.2021
- Manages production flow to ensure all production orders are done right and on time
- Takes lead responsibility for digital imaging, scheduling, and running black and white or color production on full service orders, including finishing services and large job management
- Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs, and bank deposits
- Assists in training of store team members
- Takes customer orders, gives pricing information, performs consultative selling to customers, recommends FedEx Office products and services tracks and logs all production jobs
- Used Microsoft Word and other software tools to create documents and other communications
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Supervisor
Alex & Ani
09.2018 - 07.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Solicited customer feedback to identify and improve on areas of weakness.
- Developed and implemented customer service policies to enhance satisfaction.
- Boosted team performance by developing customer service training materials and conducting service training.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
- Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals.
Education
MBA - Human Resources Management
William Paterson University of New Jersey
Wayne, NJ05.2023
Bachelor of Science - Business Administration And Management
William Paterson University of New Jersey
Wayne, NJ05.2021
Skills
- Team player
- Work ethic and integrity
- Talent acquisition
- Recruitment
- Microsoft office and DocuSign
- HRIS (Dayforce)
- HR policies and procedures
- Conflict management
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Human Resources Administrative Assistant
Gaming Laboratories International, LLC
01.2022 - Current
Lead Store Consultant
FedEx Office Print & Ship Center
10.2020 - 12.2021
Supervisor
Alex & Ani
09.2018 - 07.2020
MBA - Human Resources Management
William Paterson University of New Jersey
Bachelor of Science - Business Administration And Management
William Paterson University of New Jersey
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