Dylan Morace
Colorado Springs,CO
Summary
Dynamic professional with a proven track record at The Broadmoor Golf Club, showcasing exceptional communication and innovative problem-solving skills. Excelled in leadership roles, enhancing team performance and efficiency. Known for quick decision-making and thriving under pressure, consistently achieving goals and driving success. Expert in time management and adept at leveraging both hard and soft skills to exceed expectations.
Overview
9
9
years of professional experience
Work History
Golf Player Services
The Broadmoor Golf Club
Colorado Springs, CO
05.2023 - Current
- Adhered strictly to the rules and regulations of the activities department.
- Coordinate and streamline processes to maintain efficiency in bag room management.
- Coordinated the entire process of receiving and dispatching golf bags.
- Ensured timely delivery of golf bags to designated locations.
- Provided onboarding training to new hires.
- Guided new team members through the learning stage.
Receptionist and Shipment Manager
Technical Tool and Gage
Oceanside, USA
01.2019 - 01.2020
- Responsible for managing the front office, including taking inbound customer calls, as well as placing orders with distributors.
- Responsible for inventory management to effectively implement order processing and shipping.
- Managed multiple Excel spreadsheets and created the presentations for the sales team in order to assist them in their day-to-day sales.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Landscaper
Diversified Landscape
Wildomar, USA
01.2016 - 01.2018
- Collaborated with team of four to accomplish daily grounds maintenance tasks.
- Executed projects using landscape design and client specifications.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Education
Bachelor's Degree - Sport Management
University of Colorado Springs
Colorado Springs, CO05.2023
Associate of Applied Business - Business Communication
Riverside Community College
06.2020
Skills
- Time management
- Strong leadership
- Goal-oriented focus
- Exceptional communication
- Quick decision making
- Advanced teamwork
- Highly motivated
- Innovative problem-solving
- Self-discipline
- Performance under pressure
Timeline
Golf Player Services
The Broadmoor Golf Club
05.2023 - Current
Receptionist and Shipment Manager
Technical Tool and Gage
01.2019 - 01.2020
Landscaper
Diversified Landscape
01.2016 - 01.2018
Bachelor's Degree - Sport Management
University of Colorado Springs
Associate of Applied Business - Business Communication
Riverside Community College
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