Dylan Mungo
Chattanooga,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Technician
911 Restoration
10.2023 - Current
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Completed job reports and logs immediately following service calls.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
Laborer
H&H Construction
08.2023 - 10.2023
- Understood and followed verbal and written instructions to complete work correctly.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Forklift Technician/Supervisor
Savannah Pallets
09.2022 - 08.2023
- Maintained a clean and safe working environment by adhering to established safety protocols and housekeeping standards.
- Assisted in training new technicians on proper forklift maintenance procedures, contributing to a skilled workforce.
- Used specialty hand tools, power tools, gauges and equipment on daily basis.
- Communicated effectively with team members and supervisors regarding ongoing projects and tasks, fostering smooth workflow processes.
- Collaborated with team of technicians to complete projects and meet deadlines.
Customer Service/Cashier/Laborer
Royal Ace Hardware
05.2021 - 09.2022
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Answered product questions using knowledge of sales and store promotions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Education
High School Diploma -
Richmond Hill High School
Richmond Hill, GA05.2023
Skills
- Works Well Under Pressure
- Customer Service
- Customer interaction
- Heavy Lifting
- Workload Management
- Relationship Building
- Multitasking and Organization
Timeline
Technician
911 Restoration
10.2023 - Current
Laborer
H&H Construction
08.2023 - 10.2023
Forklift Technician/Supervisor
Savannah Pallets
09.2022 - 08.2023
Customer Service/Cashier/Laborer
Royal Ace Hardware
05.2021 - 09.2022
High School Diploma -
Richmond Hill High School
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