Dylan Myers
Seattle,WA
Summary
An enthusiastic, knowledgeable, and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant guests. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments while maintaining a key eye for details.
Overview
3
3
years of professional experience
Work History
Barista
Current Coffee
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Provided expert guidance on coffee beans selection, grinding methods, brewing techniques, and equipment usage to enhance overall customer experience.
- Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Created superlative coffeehouse experience through customer service, beverage preparation, presentation, and thorough cleanliness and sanitation of space.
- Increased wine sales by effectively communicating the unique characteristics and flavor profiles of various wine selections.
Catering Server
Harry's Good Time Co.
04.2023 - Current
- Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
Server
Mioposto Pizzeria
08.2023 - 06.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Light bartending and cocktail making experience.
Server
Harry's Beach House
06.2022 - 08.2023
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Suggested wine pairings to go with specific menu items.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly sales driven.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Starbucks
05.2021 - 10.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Some College (No Degree) - Liberal Arts And General Studies
Hillsborough Community College
Tampa, FLSkills
- Exceptional customer service
- Menu Memorization
- Guest Engagement
- High-volume dining
- Service prioritization
- Order Accuracy
- Wine Knowledge
- High-end event experience
- Relationship Building
- Teamwork and Collaboration
- Safe Food Handling
Timeline
Barista
Current Coffee
08.2023 - Current
Server
Mioposto Pizzeria
08.2023 - 06.2024
Catering Server
Harry's Good Time Co.
04.2023 - Current
Server
Harry's Beach House
06.2022 - 08.2023
Barista
Starbucks
05.2021 - 10.2021
Some College (No Degree) - Liberal Arts And General Studies
Hillsborough Community College