Overview
Work History
Education
Skills
Leadership & Involvements
Timeline
Generic

Dylan Nguyen

New Albany,OH

Overview

5
5
years of professional experience

Work History

The UPS Store Assistant Manager

UPS
12.2020 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Spearheaded a project that resulted in a continued partnership with our boxes provider

Chipotle Kitchen Manager

Chipotle
11.2018 - 12.2020
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Managed a crew of over 25 employees in order to maintain fast and quality service

Education

Bachelor of Science - Human Ecology

The Ohio State University
05.2025

Skills

  • Sales Strategies
  • Corrective Actions
  • POS Transactions
  • Languages-English & Vietnamese

Leadership & Involvements

Vietnamese Student Association at the Ohio State University                        August 2023-Present

                     Treasurer

  • In charge of all financial decisions made by projecting a budget

      and tracking all expenses.

  • Working with Philanthropy Chair in order to raise funds to donate to our beneficiary.


Lambda Phi Epsilon International Fraternity                                                        March 2023-Present

                     Academic Chair

  • Responsible for keeping track of all brothers grades and coursework

       in order to ensure proper academic achievement.


Timeline

The UPS Store Assistant Manager

UPS
12.2020 - Current

Chipotle Kitchen Manager

Chipotle
11.2018 - 12.2020

Bachelor of Science - Human Ecology

The Ohio State University
Dylan Nguyen