Dylan Nguyen
New Albany,OH
Overview
5
5
years of professional experience
Work History
The UPS Store Assistant Manager
UPS
12.2020 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored team members to enhance professional development and accountability in workplace.
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Spearheaded a project that resulted in a continued partnership with our boxes provider
Chipotle Kitchen Manager
Chipotle
11.2018 - 12.2020
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed a crew of over 25 employees in order to maintain fast and quality service
Education
Bachelor of Science - Human Ecology
The Ohio State University
05.2025
Skills
- Sales Strategies
- Corrective Actions
- POS Transactions
- Languages-English & Vietnamese
Leadership & Involvements
Vietnamese Student Association at the Ohio State University August 2023-Present
Treasurer
- In charge of all financial decisions made by projecting a budget
and tracking all expenses.
- Working with Philanthropy Chair in order to raise funds to donate to our beneficiary.
Lambda Phi Epsilon International Fraternity March 2023-Present
Academic Chair
- Responsible for keeping track of all brothers grades and coursework
in order to ensure proper academic achievement.
Timeline
The UPS Store Assistant Manager
UPS
12.2020 - Current
Chipotle Kitchen Manager
Chipotle
11.2018 - 12.2020
Bachelor of Science - Human Ecology
The Ohio State University