Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Websites
References
Timeline
Generic
Dylan Norris

Dylan Norris

Midland,MI

Summary

Dynamic and results-driven professional with extensive experience at Kroger, excelling in customer service and inventory management. Proven ability to enhance shopping experiences and optimize stock levels. A fast learner and effective team collaborator, committed to maintaining high standards of cleanliness and organization while supporting operational goals.

Overview

4
4
years of professional experience

Work History

Dairy Clerk

Kroger
Midland , MI
04.2025 - Current
  • Stocked shelves with new products, ensuring that old products were rotated.
  • Maintained the cleanliness of the department.
  • Helped to unload milk trucks and stock milk, following proper rotation standards.
  • Organized backstock in order to ensure that items were easily accessible.
  • Assisted customers with finding the items that they were looking for.
  • Closed the department occasionally, ensuring that the product was conditioned and ready for open.
  • Performed other duties as assigned by management team.

HBC Clerk

Kroger
Midland, Michigan
11.2024 - 04.2025
  • Acted as a backup manager whenever the department manager was on vacation.
  • Performed some managerial duties whenever needed.
  • Managed inventory levels to ensure product availability and minimize stockouts.
  • Assisted customers with product inquiries and ensured a positive shopping experience.
  • Maintained clean and organized store shelves to enhance visual presentation.
  • Trained new employees on store policies, procedures, and customer service expectations.
  • Provided support to other departments when needed.
  • Participated in team meetings to discuss sales goals and strategies.
  • Organized backroom storage areas for easy access of products.
  • Inspected returned items for damage or defects before restocking shelves.
  • Performed daily opening procedures, such as scanning top stock.
  • Reported any discrepancies between actual stock on hand versus computer records
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Courtesy Clerk

Kroger
Midland, Michigan
02.2022 - 11.2024
  • Assisted customers with bagging groceries efficiently and accurately.
  • Maintained cleanliness and organization of store aisles and checkout areas.
  • Supported cashiers by retrieving items and handling customer inquiries.
  • Retrieved carts and maintained parking lot cleanliness.
  • Collaborated with team members to enhance customer shopping experience.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
  • Followed best practices for bagging items in reusable, plastic and paper bags.

Education

High School Diploma -

Midland High School
Midland
05-2025

Some College (No Degree) - Computer Science

Michigan Technological University
Houghton, MI

Skills

  • Customer service
  • Inventory management
  • Team collaboration
  • Problem solving
  • Time management
  • Data entry
  • Fast Learner

Affiliations

I love to read books and read extensively. I love to put together lego's and get hands on. I have also played some baseball and hope to continue to keep playing baseball.

Accomplishments

  • I have been to multiple coding competitions where my team has been in the top five.
  • I graduated cum laude from my high school Midland High

Languages

German
Limited

References

References available upon request.

Timeline

Dairy Clerk

Kroger
04.2025 - Current

HBC Clerk

Kroger
11.2024 - 04.2025

Courtesy Clerk

Kroger
02.2022 - 11.2024

High School Diploma -

Midland High School

Some College (No Degree) - Computer Science

Michigan Technological University

Similar Profiles

CREATE PROFILE