Dylan Nunez
Miami Beach
Summary
Highly motivated professional dedicated to making a meaningful impact in the role. Valuable experience gained at minibar, with knowledge and skills to drive positive change within the department. Goal is to leverage expertise to introduce innovative ideas that enhance overall team performance and effectiveness.
Overview
9
9
years of professional experience
Work History
Minibar Attendant
One Hotel South Beach
03.2022 - Current
- Facilitated smooth room turnover by swiftly restocking mini bars during housekeeping services.
- Demonstrated attention to detail while ensuring accurate pricing and item descriptions for all mini bar products.
- Ensured proper billing for guests by accurately recording consumed items from mini bars.
- Supported hotel''s overall appearance by keeping storage rooms clean and well-organized for easy access to inventory.
- Implemented effective rotation procedures, minimizing waste due to expired products within the mini bar inventory.
- Acted as a reliable team player within the housekeeping department, supporting colleagues with additional tasks when necessary to ensure overall success and satisfaction for hotel guests.
- Maintained cleanliness and organization of mini bar areas, contributing to a pleasant guest experience.
- Optimized inventory management through regular audits of stock levels within each room''s mini bar.
- Coordinated with front desk staff to efficiently address guest inquiries or concerns regarding mini bar charges.
- Exceeded guest expectations by anticipating needs and providing personalized recommendations based on preferences for mini bar selections.
- Achieved high levels of efficiency in handling guest requests, consistently meeting or exceeding hotel''s established response time targets.
Houseman/ Runner
One Hotels Through Agency
11.2020 - 03.2022
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Provided timely item delivery to guests, ensuring their contentment.
Crew Trainer
McDonalds
03.2019 - 09.2020
- Served as a crew member before advancing to the role of crew trainer within months.
- Denied managerial role offer due to relocation after one and a half years of work.
Party worker
Magic Events Decoration
06.2016 - 09.2017
- Diligently restocked work stations and display cases
- Greeted customers and provided excellent customers service
- Performed all position responsibilities accurately and in a timely manner
- Constantly provided friendly guest service and heartfelt hospitality
Education
High school diploma or GED -
Atlantic coast high school
Miami Beach, FL06.2020
Skills
- Fluent in English and Spanish
- Organized multi tasker
- Friendly and helpful
- Good with numbers and math
- Reliable and efficient
- Great Communication
- Fast Learner
- Accustomed to shift work
- Dedicated team player
- Highly Dependable
- Excellent attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Minibar Attendant
One Hotel South Beach
03.2022 - Current
Houseman/ Runner
One Hotels Through Agency
11.2020 - 03.2022
Crew Trainer
McDonalds
03.2019 - 09.2020
Party worker
Magic Events Decoration
06.2016 - 09.2017
High school diploma or GED -
Atlantic coast high school
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