Dylan Oliver
Tampa
Summary
Hardworking, highly motivated, eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Quickly adapt to new tasks and environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warranty Technician
Lawn Medic Landscaping and Irrigation
02.2022 - Current
- Proactively identified opportunities for cost savings within the organization's warranty operations
- Ensured that all parts used during repairs were properly handled and accounted for according to company policies
- Researched product information to ensure accurate warranty coverage was provided for each case
- Conducted regular inspections of equipment and systems to identify potential problems before they arise
- Performed on-site repair services for customers, including troubleshooting and resolving complex issues
- Communicated effectively with customers, colleagues, and management in both verbal and written formats
- Utilized advanced problem solving techniques to diagnose and resolve customer concerns quickly and efficiently
Grocery Stocker
Publix
04.2020 - 01.2022
- Organized shelves and displays in the grocery store to ensure a neat, orderly appearance
- Assisted customers with locating items they were looking for
Education
High School Diploma -
George Jenkins
Lakeland, FL05.2018
Skills
- Data Analysis
- Teamwork Abilities
- Safety Protocols
- Continuous Improvement
- Organizational Skills
- Customer Service
- Quality Control
- Equipment Maintenance
- Multitasking Abilities
- Product Knowledge
- Conflict Resolution
- Interpersonal Skills
- Critical Thinking
- Active Listening
- Decision Making
- Problem Solving
- Electrical Systems
- Technical Troubleshooting
- Repair Techniques
- Staff Leadership
Certification
Certified in Microsoft Word, PowerPoint, Excel and Outlook.
Timeline
Warranty Technician
Lawn Medic Landscaping and Irrigation
02.2022 - Current
Grocery Stocker
Publix
04.2020 - 01.2022
High School Diploma -
George Jenkins
Certified in Microsoft Word, PowerPoint, Excel and Outlook.
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