Dylan OSullivan
Pittsburgh,PA
Summary
Dynamic Service Technician with extensive experience as contracting proffesional, adept in equipment maintenance and project management. Proven track record in diagnosing complex issues and enhancing team collaboration. Recognized for implementing effective solutions that improved customer satisfaction and streamlined installation processes. Committed to continuous learning and excellence in service delivery.
Overview
23
23
years of professional experience
Work History
Service Technician
Sub-Contractor/Laborer
, MO
01.2016 - 04.2025
- Diagnosed problems and determined solutions for various customer issues.
- Installed new systems according to manufacturer specifications.
- Assisted with installation projects at both residential and commercial sites.
Service Technician
Sub-Contractor/Laborer
, CO
01.2009 - 01.2016
- Conducted service appointments to diagnose and fix problems.
- Worked effectively in team environments to make the workplace more productive.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Training NCO
US Army
, UT
02.2002 - 02.2010
- Coordinated training schedules and facilitated classroom and field instruction for Soldiers and peer support channels.
- Reference training materials and tracking data sheets of equipment and safety protocols.
Education
Bachelor of Science - Technical Management: Accounting
DeVry University
Lisle, IL10-2027
Field Certification - Journeyman Welder I
Midwest Technical Institute
Springfield, MO11-2020
Field Certificate - Manufacturing
Ozarks Technical Community College
Springfield, MO12-2018
Skills
- Commercial/Residential applications
- Mechanical repair
- Heavy equipment operation
- Project management/Service lead
- Industrial safety certification
- Team collaboration
Affiliations
- Entrepreneurship and career mentorship sponsor and developer.
- Training and educational resource development strategist.
Timeline
Service Technician
Sub-Contractor/Laborer
01.2016 - 04.2025
Service Technician
Sub-Contractor/Laborer
01.2009 - 01.2016
Training NCO
US Army
02.2002 - 02.2010
Bachelor of Science - Technical Management: Accounting
DeVry University
Field Certification - Journeyman Welder I
Midwest Technical Institute
Field Certificate - Manufacturing
Ozarks Technical Community College
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