Dylan Palmatier
Interlachen,FL
Summary
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized, trustworthy, and motivated individual ready to strive!
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Hitchcocks Markets
Interlachen, Florida
10.2014 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Coordinated with vendors to secure product availability at competitive prices.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
High School Diploma -
Interlachen High School
Interlachen05.2018
Skills
- Records Management
- Department Oversight
- Stock Management
- Business Development
- Time Management
- Assignment Delegation
- Incident Reports
- Customer Service and Engagement
- Performance Evaluations
- Team Building and Leadership
- Staff Management
- Consultative Sales
- Stock Rotations
- Sales Strategies
- Attention to Detail
- Inventory Counting
- Store Opening and Closing
- Problem-Solving
- Mentoring and Coaching
- Inventory Control
- Hiring and Training
- Vendor Management
- Customer Service
Affiliations
- Family Man
References
References available upon request.
Timeline
Assistant Store Manager
Hitchcocks Markets
10.2014 - Current
High School Diploma -
Interlachen High School
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