Dylan Paterson

Originally hired as a server, and was quickly given added responsibilities such as being responsible for training all new hires. After showing my strong work ethic and strong relationship with residents I was promoted to the front desk as an administrative assistant. Responsibilities involved anything that improved resident satisfaction, including running the front desk, communicating with family members and staff, and assisting in building maintenance, housekeeping, and event planning

Taught Piano to children ages 5-12. Teaching required time management and responsibility, as well as creating individualized lesson plans for each of my 9 students in order to cater to their specific needs and learning styles. Effective communication with parents and students was crucial to a successful learning expereince.

Provided excellent customer service in a fast paced environment, as well as prepared food for orders with speed and accuracy, despite frequent issues with being understaffed.

Was soley responsible for a large tennis facility. Responsibilities included running the front desk to address member and guest needs, operating a POS system for the pro-shop, attending to custodial upkeep of facilities and courts, as well as properly managing these responsibilities with no managerial supervision.