Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Dylan Payne

Madison

Summary

Dynamic Sales Consultant, excelling in customer relationship management and lead generation. Recognized for consistently exceeding sales quotas through influential communication and effective follow-ups. Adept at training and mentoring team members, fostering a collaborative environment with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

7
7
years of professional experience

Work History

Sales Consultant

Pool and Spa Depot
08.2024 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.

Sales Consultant

Red Mountain Retail
05.2023 - 08.2024
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Responded to telephone and in-person requests for information.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Negotiated prices, terms of sales and service agreements.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Achieved or exceeded company-defined sales quotas.

Department Coordinator

T.J. Maxx
03.2021 - 04.2023
  • Developed and implemented training programs to enhance staff skills and productivity.
  • Assisted in the preparation of comprehensive reports and presentations, capturing essential department data for executive review and decision making.
  • Improved department efficiency by streamlining processes and implementing new organizational systems.
  • Coordinated cross-functional team meetings for enhanced collaboration and communication within the department.
  • Organized and maintained department records for easy access and regulatory compliance.
  • Oversaw daily operations, ensuring smooth workflows and timely completion of tasks within the department.
  • Supported the implementation of new software tools and technologies within the department to boost productivity levels among staff members.

Sous Chef

Steak Down Street
04.2018 - 06.2020
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.

Education

High School Diploma -

Lawrence County Highschool
Moulton, AL
05-2017

Skills

  • Effective time management
  • Customer relationship management
  • CRM proficiency
  • Skilled in addressing client concerns
  • Influential communication
  • Prospecting skills
  • Community networking
  • Online marketing
  • Lead generation
  • Cold calling
  • B2B sales
  • Territory management
  • Trade show representation
  • Team leadership
  • Workload prioritization
  • Document control
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Conflict de-escalation
  • Training and mentoring
  • Task delegation
  • POS software
  • Vendor relationship management

Accomplishments

  • Ranked #1 in Semi in-ground pools for 3 consecutive months.
  • Ranked #1 in above ground pools 2 times in 2023.
  • Ranked #1 in spas for November, 2024.
  • Received 1st place in dollars earned for RMR Basket Brigade in 2023

Interests

  • Enjoy participating in camping for overall physical and mental well-being
  • Community Cleanup
  • Avid Reader
  • Volunteer Travel
  • I enjoy helping others and giving back to the community
  • Stand-up Paddleboarding (SUP)
  • Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
  • Volunteering at local animal shelters and rescue organizations
  • I participate in a variety of outdoor recreational activities
  • Participate in soccer and boxing, as recreational activities to maintain physical fitness
  • Reading
  • Fashion and Style

Timeline

Sales Consultant

Pool and Spa Depot
08.2024 - Current

Sales Consultant

Red Mountain Retail
05.2023 - 08.2024

Department Coordinator

T.J. Maxx
03.2021 - 04.2023

Sous Chef

Steak Down Street
04.2018 - 06.2020

High School Diploma -

Lawrence County Highschool

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