Dylan Peak
Tractor Supply Company
KATY,TX
8
years of professional experience
Experienced Assistant Store Manager of Operations with a strong background in store operations, scheduling coordination, and customer service. Skilled in team leadership, problem-solving, and maintaining efficient, safe, and well-organized retail environments.
Work History
Feed Loader and Sales Representative
1 Year 10 Months- Operated forklifts and loaders to move feed, supplies, and pallets safely.
- Loaded livestock feed into customer vehicles and farm equipment accurately.
- Inspected bags and containers for damage, contamination, and labeling errors.
Referee and Rental Gun Armorer
4 Years 2 Months- Enforced safety rules and game boundaries during airsoft matches.
- Inspected equipment for compliance before play and after sessions.
- Monitored player conduct and resolved disputes quickly and fairly.
- Briefed participants on field rules, objectives, and safety procedures.
- Coordinated match flow to maintain smooth, timely gameplay.
- Identified hazards and corrected unsafe conditions on playing field.
Team Member
2 Years 11 Months- Assisted customers with product selection, loading solutions, and store location guidance.
- Operated point-of-sale register, processed transactions, and resolved basic payment issues.
- Stocked shelves, recovered merchandise, and maintained organized, sale-ready sales floor displays.
- Unloaded freight, verified shipments, and replenished inventory using company receiving procedures.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Leader
1 Year 11 Months- Trained associates on safety procedures, register accuracy, and product knowledge to improve execution.
- Monitored sales floor conditions, correcting planogram compliance and presentation issues promptly.
- Coached team members on task delegation, workload balance, and productivity expectations.
- Resolved customer concerns quickly, supporting positive shopping experiences and repeat business.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Assistant Store Manager of Operations
2 Years 6 Months- Directed store operations, ensuring freight flow, backroom organization, and replenishment followed company standards.
- Coordinated inventory accuracy through cycle counts, receiving, and stockroom audits.
- Trained team members on merchandising, planograms, and operational procedures.
- Monitored store safety, enforcing loss prevention and compliance practices.
- Optimized daily work schedules to support customer service and operational priorities.
- Resolved operational issues across front-end, sales floor, and receiving areas.
- Maintained seasonal transitions, endcap execution, and product presentation standards.
- Recruited, hired and trained new employees, aimed at building a high-functioning a team focused on stock management, visual merchandising, and general store operations.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Managed daily store operations to ensure optimal customer service and employee productivity.
- Maintained visual merchandising standards throughout the store to create an appealing shopping environment for customers.
- Communicated issues and challenges to corporate leadership, providing possible solutions.
- Implemented loss prevention strategies to minimize shrinkage and increase overall profitability.
- Executed successful store opening and closing procedures, ensuring all tasks were completed accurately and on time.
- Implemented theft prevention policies to minimize potential stock loss.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Skills
Store operations
Operational efficiency
Inventory management
Team development
Customer relations
Problem-solving
Customer engagement
Store maintenance
Time management
Verbal and written communication
Safety compliance
Customer relations
Timeline
Assistant Store Manager of Operations
Tractor Supply Company
04.2024 - CurrentRead More
Team Leader
Tractor Supply Company
05.2022 - 04.2024Read More
Team Member
Tractor Supply Company
06.2019 - 05.2022Read More
Feed Loader and Sales Representative
Tri County Feed and Supply
05.2018 - 03.2020Read More
Referee and Rental Gun Armorer
Techstar Airsoft
05.2018 - 07.2022Read More