Dylan Pennello
10504 NW 41st Street
Summary
Hard-working professional with years of experience and a proven track record of success, client relations, contract negotiation & customer needs assessment. Aiming to utilize my skills to successfully fill the sales or finance role in your company. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
New Car Sales Manager
Kalidy Kia
09.2023 - Current
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Soley handled customer CSI/SEI for new car surveys to achieve high rankings within district and regional survey and sales goals.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- Exceeded sales quotas and increased profitability through effective sales strategy and market planning.
- #1 volume Kia dealer in September, October, and November 2023.
- #2 in District, and #4 in regional sales for 3 consecutive months.
Finance Manager
Kalidy Kia
10.2022 - 09.2023
- Implements and maintains dealership polices and procedures while adhering to professional ethics and state regulations while following strict compliance with regulatory agencies.
- Built strengthened relationships with banks and credit unions alike, enabling the ability to maximize profit on deals, and ensure client satisfaction.
- Became an expert in financial products, and prioritized continued training, including ever-changing market programs.
- Verifies accuracy of all contracts and lender packets prior to submitting deals. Guarantees the expeditious funding of all deals. CIT professional.
Kia Sales Advisor
Kalidy Kia
11.2020 - 10.2022
- Explain and demonstrate the features, functions, and benefits of advanced features of vehicles.
- Educating customers in order to understand the requirements of the financial purchase agreements.
- Help train and educate new staff members in a way that promotes integrity, trust, and coherence.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Objection handling to overcome any obstacles in the negotiations of the sale.
Server Trainer/ Bartender
Texas De Brazil
10.2019 - 10.2020
- Check with customers to ensure they are enjoying their meals and take action to correct any problems.
- Collect payments from customers via card or cash.
- Prepare checks that itemize and total meal cost and sales taxes.
- Train new members in a way that promotes true hospitality and customer service success.
- Upsold high profit items such as bottles of wine, al la carte items, and mixed drinks to enhance sales numbers.
Sales Manager
Sunglass Hut - Luxottica
03.2019 - 12.2019
- Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions. Offered financing options and helped with credit card applications.
- Hired and onboarded new applicants. Implemented and enforced performance and service standards to keep consistent, high quality environment devoted to customer satisfaction while training new employees.
- Acted as an Ambassador of Sunglass hut in order to create an emotional connection for the customer to translate into a sale.
- Worked jointly with team members to assist with closing sales, cross selling, and upselling products.
- Effectively coached team members to reach daily, weekly, and monthly sales goals to gain commissions and bonuses.
Server Trainer/Lead Bartender
Teds Cafe Escondido
11.2017 - 03.2019
- Stock bar with beer, wine, liquor, and other related supplies such as ice, glassware, napkins, and straws.
- Balance cash receipts.
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets are followed.
- Total checks, present them to customers, and accept payment fro services.
- Onboard and train new employees whether they we're servers, bartenders, or expo staff.
Education
Bachelor of Arts - Political Science
Southwestern Oklahoma State University
Weatherford, OK05.2020
High School Diploma -
Eisenhower High School
Lawton, OK05.2016
Skills
Attention to Detail
Verbal and Written Communication
Time Management
Sales Expertise
Customer Service Professional
CRM Software Understanding
Dealer Alliance Certified
REFERENCES
Preston Cash
Finance Director Kalidy Kia
405-850-8176
pcash95@icloud.com
Brandon Malicoate
Regional Manager National Auto Care
405-509-3555
bmalicoate@nationalautocare.com
Chris Johnson
Finace Director Kalidy Kia
405-657-0694
chris.johnson@kalidykia.com
Susan Sayarath
General Sales manager Sunglass hut/ Mcgraw Realtors
405-431-9722
Ssayarath@mcgrawrealtors.com
Timeline
New Car Sales Manager
Kalidy Kia
09.2023 - Current
Finance Manager
Kalidy Kia
10.2022 - 09.2023
Kia Sales Advisor
Kalidy Kia
11.2020 - 10.2022
Server Trainer/ Bartender
Texas De Brazil
10.2019 - 10.2020
Sales Manager
Sunglass Hut - Luxottica
03.2019 - 12.2019
Server Trainer/Lead Bartender
Teds Cafe Escondido
11.2017 - 03.2019
Bachelor of Arts - Political Science
Southwestern Oklahoma State University
High School Diploma -
Eisenhower High School
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