Dylan Perez

- Provided exceptional customer service by assisting clients in selecting the right Chevrolet vehicle based on their needs, preferences, and budget, ensuring a personalized shopping experience.
- Managed the sales process from initial contact to final delivery, including conducting product demonstrations, test drives, and explaining vehicle features, financing options, and warranty packages.
-Achieved and exceeded monthly sales targets by utilizing effective prospecting, follow-up strategies, and customer relationship management techniques to generate leads and close sales.
- Maintained in-depth knowledge of Chevrolet’s current inventory, promotions, and industry trends to inform and advise customers on the best options available.
- Collaborated with the finance team to facilitate smooth loan and lease agreements, ensuring all documentation was accurate and timely.
- Worked closely with the service department to ensure customers were aware of ongoing vehicle maintenance and after-sale services, enhancing customer retention and satisfaction.
- Contributed to a positive team environment, maintaining showroom organization, assisting with inventory management, and participating in training programs to improve product knowledge and sales

- Acted as the primary point of contact for Sony products within the store, providing in-depth knowledge and expertise on Sony electronics, including televisions, audio equipment, cameras, and gaming consoles.
- Delivered exceptional customer service by assisting shoppers with product selection, demonstrating features, and offering personalized solutions tailored to their needs and preferences.
- Enhanced sales by effectively communicating the value of Sony products, recommending complementary accessories, and promoting ongoing sales and promotions.
- Worked closely with Best Buy’s sales team to create an engaging shopping experience, ensuring Sony displays were well-organized, properly stocked, and visually appealing.
- Conducted product demonstrations, including hands-on experiences with Sony's latest innovations, to educate customers on advanced features and technologies.
- Stayed up-to-date with new Sony product launches and industry trends, maintaining an expert-level understanding to provide customers with the most current information.
- Collaborated with management to track inventory, process sales transactions, and ensure customer satisfaction through post-sale follow-ups and issue resolution.

- Provided exceptional customer service by assisting clients in selecting the right Chevrolet vehicle based on their needs, preferences, and budget, ensuring a personalized shopping experience.
- Managed the sales process from initial contact to final delivery, including conducting product demonstrations, test drives, and explaining vehicle features, financing options, and warranty packages.
- Achieved and exceeded monthly sales targets by utilizing effective prospecting, follow-up strategies, and customer relationship management techniques to generate leads and close sales.
- Maintained in-depth knowledge of Chevrolet’s current inventory, promotions, and industry trends to inform and advise customers on the best options available.
- Collaborated with the finance team to facilitate smooth loan and lease agreements, ensuring all documentation was accurate and timely.
- Worked closely with the service department to ensure customers were aware of ongoing vehicle maintenance and after-sale services, enhancing customer retention and satisfaction.
- Contributed to a positive team environment, maintaining showroom organization, assisting with inventory management, and participating in training programs to improve product knowledge and sales

- Served as the go-to expert for LG products, providing detailed knowledge and recommendations on a wide range of electronics, including TVs, home appliances, audio systems, and smartphones.
- Delivered outstanding customer service by assisting customers in choosing the best LG products to suit their needs, demonstrating product features, and offering personalized advice based on preferences and lifestyle.
- Drove sales growth by promoting LG’s latest innovations, effectively upselling and cross-selling complementary products, services, and warranties to maximize revenue.

- Delivered exceptional customer service by guiding customers through product selections, answering inquiries, and providing expert recommendations on electronics and appliances.
- Consistently met or exceeded monthly sales goals by effectively cross-selling and upselling additional products, services, and warranties to enhance customer purchases.

- Managed stock levels, ensuring shelves were well-stocked, organized, and replenished according to store inventory needs and customer demand.
- Monitored product expiration dates and conducted routine stock rotations to maintain freshness and ensure compliance with quality standards.
- Assisted in the unloading and storing of deliveries, accurately labeling and shelving products in designated areas to ensure smooth store operations.
- Provided excellent customer service by greeting and assisting customers, answering product inquiries, and guiding them to find items in-store.
- Handled customer transactions at the register, processing purchases quickly and efficiently while offering additional services such as pharmacy consultations, loyalty programs, and promotional offers.
- Addressed customer complaints or concerns professionally, ensuring quick resolutions and fostering a positive shopping experience.
- Collaborated with team members to maintain a clean and safe store environment, ensuring the floor was neat and accessible to customers.
- Assisted in merchandising and creating appealing product displays to attract customer attention and enhance sales opportunities.

- Operated machinery and equipment to manufacture and assemble packaging containers, ensuring all products met quality standards and customer specifications.
- Inspected finished products for defects, accuracy, and durability, performing necessary adjustments or rework to maintain high-quality production levels.
- Assisted in managing inventory by tracking raw materials, packaging components, and finished goods to ensure optimal stock levels and timely delivery of orders.
- Worked closely with production and logistics teams to meet deadlines, maintain smooth workflow, and ensure orders were completed on time for clients.
- Collaborated with the design team to customize packaging solutions, offering input on material choices, dimensions, and structural integrity to meet unique client needs.