Dylan Phoukatam

· Leadership skills to clearly and effectively align strategy with business operations, initiate change, and develop and implement standard operating procedures (SOPs)

· Proficient at establishing effective animal facility and laboratory leadership, organizational, and operational policies and procedures aimed at cost efficiency, improved productivity, and overall quality of operations

· Oversee laboratory animal facility including managing maintenance and materials, inspections and audits, and adhering to required sanitization and facility standards set forth by the IACUC and AAALAC

· Knowledgeable in various training, mentorship, and management methods

· Excellent aptitude for supply chain, logistics and operation management

· Proven success mentoring trainees, technicians, technologists and leads

· Responsible for ordering and distributing supplies, and maintaining equipment in the operation of animal care facilities

· Organizing floor area receiving soiled materials and equipment through rapid roll doors

· Recognizing and correctly reporting any incidents and abnormalities that may affect the well-being of the animals housed in the laboratory.

· Actively promote positive teamwork and work environments

· Manage and ensure quality of D-Mates used in pedigree and pool make-up

· Responsible for animal welfare by daily checking for food, water and well-being

· Observing and reporting variances from health standard

· Maintaining, establishing, and utilizing pedigree charts, ledgers, and breeder selection.

· Utilizing pen cards for breeder selection, receiving breeders and maintaining detailed lineages of pedigree stock

· Assist Animal Care Supervisor with work flow strategies

· Ensure weekly TGS mice are sampled, collected, and sent for genotyping processing

· Demonstrated excellence as shipping lead, point of contact, as well as in the preparation and execution of shipping duties

· Excellent knowledge of colony management, animal welfare, basic husbandry and room management

• Inspected kitchens for sanitary conditions before the start of each shift.
• Performed basic administrative duties such as inventory management, ordering supplies.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Adhered to food safety standards when storing and preparing foods.
• Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
• Monitored stock levels of food items and ordered more when necessary.
• Provided guidance to junior cooks regarding food preparation methods and techniques.
• Organized storage areas for efficient usage of space.
• Took inventory counts before and after shifts to complete food inventory or storage sheets.
• Prepared and served meals by reviewing recipes and combining and cooking ingredients.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

Ensured safety of base personnel, property, and weapons through strict enforcement of protocols.

Investigated on-base incidents, including motor vehicle accidents and minor crimes.

Apprehended and detained suspects involved in criminal activities.

Directed vehicle and pedestrian traffic to maintain order and safety.

Secured crime scenes to preserve evidence and facilitate investigations.

Collected, seized, and preserved evidence from various incidents.

Trained personnel and customers, including dog teams, on safety protocols.

Responded to critical emergencies with swift action and coordination.

Ensured high standards in product presentation and organization.

• Facilitated efficient order processing to improve customer satisfaction.
• Delivered professional customer service to enhance overall experience.
• Prepared drinks for customer consumption efficiently.
• Resolved customer issues promptly in a professional manner.
• Organized inventory shelves for easy access and maintenance of stock levels.
• Participated in team meetings to discuss strategies for improvement.
• Monitored expiration dates on food items for freshness assurance.
• Maintained a clean and organized work area throughout shift.
• Answered phone calls regarding inquiries about products or services.
• Assisted customers with product selection and ordering process.

• Inspected kitchens for sanitary conditions before the start of each shift.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Managed inventory levels of ingredients and supplies necessary for daily operations.
• Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
• Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
• Organized storage areas for efficient usage of space.
• Resolved customer complaints regarding food quality or services provided.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.