Dylan Piccigallo
Brooklyn,NY
Summary
Proactive Equipment Manager with a track record of enhancing operational efficiency at Mill Basin Day Camp by performing preemptive maintenance, coupled with exceptional customer service skills honed as a Counter Man at Victoria's Pizzeria. Expert in equipment repairs and adept at negotiation, significantly reducing downtime and elevating customer satisfaction.
Professional with strong background in equipment management, poised to drive operational efficiency and asset optimization. Proven track record in maintaining equipment, ensuring compliance, and enhancing team productivity. Known for adaptability, collaboration, and effective problem-solving in fast-paced environments. Skilled in inventory control, maintenance scheduling, and resource allocation.
Overview
3
3
years of professional experience
Work History
Equipment Manager
Mill Basin Day Camp
06.2021 - Current
- Reduced downtime in operations by performing proactive maintenance on equipment.
- Maintained clean and organized facilities.
- Performed equipment maintenance and repairs.
- Trained team members effectively to maintain consistent productivity.
Counter Man
Victorias Pizzeria
11.2023 - 07.2024
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Operated register efficiently, reducing wait times and improving customer experience.
Education
Sport Management
SUNY Cortland
Cortland06-2028
High School Diploma -
James Madison High School
Brooklyn06-2024
Skills
- Equipment repairs
- Safety procedures
- Inventory supervision
- Equipment maintenance
- Facility management
- Equipment inspections
- Negotiation
Timeline
Counter Man
Victorias Pizzeria
11.2023 - 07.2024
Equipment Manager
Mill Basin Day Camp
06.2021 - Current
Sport Management
SUNY Cortland
High School Diploma -
James Madison High School
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