- Video Gaming
- Volleyball
- Riding motorcycles
- Working on cars
- Working on motorcycles
- Hunting
- Motorsports
Dylan Pitzer
Cookeville,TN
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality industry, notably at Demos' Steak and Spaghetti House. Excelled in high-volume dining settings, enhancing customer satisfaction through exceptional service and efficient cash handling. Demonstrated strong work ethic and team collaboration, significantly improving service delivery and guest engagement. Skilled in utilizing sales expertise to maximize revenue and streamline operations.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Demos' Steak and Spaghetti House
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maximized table turnover rate by managing reservations and seating arrangements.
Lot Porter
Wyatt Johnson Ford
04.2024 - 08.2024
- Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
- Communicated with service team and other staff to assist customers.
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
- Streamlined vehicle inventory management through regular updates and effective communication with sales staff.
Server
Demos' Steak and Spaghetti House
10.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Chef's Market
04.2022 - 10.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Streamlined order-taking process to minimize wait times for diners.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Cashier
Las Palmas Mexican Restaurante
02.2021 - 04.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Hume Fogg High School
Nashville, TN05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- High volume dining
- Team collaboration
- Sales expertise
- Quality control
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Apart of the Tennessee Tech Men's Volleyball Club
I am apart of the Men's volleyball club, where we get to come together twice a week and work on team building exercises while also enhancing our physical prowess. We get to test these developed skills in student hosted tournaments throughout the Midsouth area.
Interests
Timeline
Server
Demos' Steak and Spaghetti House
09.2024 - Current
Lot Porter
Wyatt Johnson Ford
04.2024 - 08.2024
Server
Demos' Steak and Spaghetti House
10.2023 - 04.2024
Server
Chef's Market
04.2022 - 10.2023
Cashier
Las Palmas Mexican Restaurante
02.2021 - 04.2022
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
High School Diploma -
Hume Fogg High School
Similar Profiles
Bobbie McgonagleBobbie Mcgonagle
Cook at Jim's Steak and Spaghetti HouseCook at Jim's Steak and Spaghetti House
Paul DangPaul Dang
Chefs Manager at Musashis Japanese Steak House Japanese Steak HouseChefs Manager at Musashis Japanese Steak House Japanese Steak House
Joshua OchoaJoshua Ochoa
Restaurant Waiter at Frank's Spaghetti HouseRestaurant Waiter at Frank's Spaghetti House