Dylan Proffit
West Valley,UTAH
Summary
Dynamic Assistant Manager with a proven track record at Home Depot, excelling in customer satisfaction and inventory management. Skilled in efficient loading and package handling, I fostered a positive team environment while enhancing operational efficiency. Recognized for improving accuracy in cash handling and coaching new employees for success.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Home Depot
04.2014 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
- Defined clear targets and objectives and communicated to other team members.
- Equipment certification instructor.
Pro Loader
Lowes
06.2024 - Current
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
- Ensured optimal functionality of machinery.
- Minimized damaged goods by implementing careful handling techniques and following packaging guidelines.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
High School Diploma - General Studies
Granger High School.
West Valley City, UT06.2012
Skills
- Package handling
- Efficient loading
- Proper lifting techniques
- Shipping and receiving
- Proficient with Equipment operating
Timeline
Pro Loader
Lowes
06.2024 - Current
Assistant Manager
Home Depot
04.2014 - 11.2023
High School Diploma - General Studies
Granger High School.
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