DYLAN RAINS

• Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
• Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
• Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
• Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
• Collaborated with team members to meet tight deadlines during peak delivery periods.
• Customer service, maintain, communications between associates, and pull orders.
• Met deadlines while working autonomously in fast-paced environment.
• Lift boxes weighing up to 90lbs plus repeatedly throughout shifts.
• Follows scanning, tracking and documentation procedures to avoid errors.

- Trained employees one-on-one to use company products and how to work in an efficient manner.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.