Dylan Rambler
Columbia,MD
Summary
Detail-oriented and dependable professional with extensive experience in logistics, management, and customer service. Proven ability to manage people and time effectively, provide excellent service in high-pressure environments. Strong communicator and problem-solver with a track record of maintaining organization and ensure accuracy across a variety of tasks. Seeking to use my professional, and educational skills with a company that values growth, character, respect, and leadership in a team-oriented environment.
Overview
11
11
years of professional experience
Work History
Manager/Bartender/Server
Outback Steakhouse
09.2013 - Current
- Develop strategies to increase sales and increase profits.
- Strengthen merchandising and promotional strategies to increase customer engagement and sales.
- Train new employees on essential duties, product promotion, product preparation, and sanitation protocols.
- Manage multiple clients in fast-paced environments.
- Handle beer, wine, and liquor orders while also correctly checking inventory matches logs.
- Create weekly work schedules for employees.
- Team lead for explaining new specials and focus points to employees before shifts.
- Provide excellent customer service.
- Multitask and prioritize multiple competing tasks.
- Accurately processing cash, credit, and debit transactions.
- Operate point-of-sale (POS) systems.
- Diligently perform essential opening and closing shift duties.
Cashier/Overnight Stocker
Target
06.2016 - 01.2017
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Heavy lifting and constant standing throughout the shift.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Keeping the checkout area tidy and organized.
Dealer Exchange Driver
Lexington Park Ford Lincoln
05.2016 - 08.2016
- Planning routes to ensure timely deliveries and pickups.
- Managing time efficiently to meet schedules.
- Inspecting vehicles for damage before and after transport.
- Addressing any concerns or questions regarding vehicle transport.
- Perform basic vehicle checks and maintenance.
- Report any mechanical issues promptly.
- Provider status updates and possible delays to dealership staff.
- Trusted to handle valuable vehicles responsibly.
Education
Bachelor of Science - Information Science
UNIVERSITY OF MARYLAND
College Park, MD12.2022
Associate of Arts - General Studies
COLLEGE OF SOUTHERN MARYLAND
Pomfret, MD12.2016
Skills
Java
Python
Database Analysis
Apple IOS
System Performance Assessments
User Experience
MS Office Proficiency
Windows 10
ChatGPT
Product Promotion
Customer Service
Management
Teamwork
Attention to Detail
Problem Solving
Technical Proficiency
Adaptability
Interpersonal Relations
Basic Financial Handling
Inventory Management
Accomplishments
Outback Steakhouse Front of House employee of the year in 2018 and 2020, invited to Bloomin Brands corporate office in Tampa, FL.
Timeline
Cashier/Overnight Stocker
Target
06.2016 - 01.2017
Dealer Exchange Driver
Lexington Park Ford Lincoln
05.2016 - 08.2016
Manager/Bartender/Server
Outback Steakhouse
09.2013 - Current
Bachelor of Science - Information Science
UNIVERSITY OF MARYLAND
Associate of Arts - General Studies
COLLEGE OF SOUTHERN MARYLAND