Dylan Ramey
Lakeland,FL
Summary
Professional sales leader skilled in driving market growth and delivering results. Proven ability to develop and execute strategic plans, build strong client relationships, and lead high-performing teams. Adaptable, dependable, and focused on achieving targets through effective team collaboration and innovative approaches. Strong communicator with expertise in market analysis, negotiation, and customer engagement.
Overview
8
8
years of professional experience
Work History
Market Sales Manager
2020 Companies (Samsung Digital Appliances)
03.2024 - Current
- Implemented innovative marketing campaigns that generated significant brand exposure and new leads.
- Created competitive pricing structures that aligned with company objectives while maintaining profit margins.
- Monitored competitor activity closely to proactively adjust strategies as needed.
- Provided exceptional customer service, resulting in high levels of satisfaction and repeat business.
- Developed customized sales presentations to address specific client needs, leading to higher conversion rates.
- Analyzed market trends to identify new business opportunities and expand client base.
- Conducted regular sales training sessions to enhance team skills and overall performance.
Retail Sales Manager
Best Buy
04.2019 - 02.2024
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.
- Coordinated special events within the store such as product launches or promotional activities that generated excitement among customers.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed store budget effectively, ensuring expenses stayed within predetermined limits while maintaining a high level of customer satisfaction.
Sales Supervisor
Best Buy
07.2017 - 04.2019
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Effectively coached team members to reach weekly and monthly sales goals.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
- Played an integral role in recruitment processes by interviewing candidates and guiding them through onboarding procedures upon hire completion successfully.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
- Fostered collaborative team environment, encouraging open communication and sharing of best practices among sales representatives.
Skills
- Customer engagement
- Sales presentations
- Data-driven decision making
- Social media marketing
- Competitor analysis
- Sales coaching
- Teamwork and collaboration
- Problem-solving
- Time management
- Adaptability and flexibility
- Sales targeting
- Sales process
Timeline
Market Sales Manager
2020 Companies (Samsung Digital Appliances)
03.2024 - Current
Retail Sales Manager
Best Buy
04.2019 - 02.2024
Sales Supervisor
Best Buy
07.2017 - 04.2019
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