Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Ramlochan

Fort Lauderdale

Summary

Experienced customer service and administrative professional skilled in client communication, account management, and multi-line call handling. Demonstrated ability to coordinate convention services, manage inboxes, and oversee special projects efficiently. Seeking a dynamic role to leverage strong organizational and interpersonal skills for professional growth and client satisfaction.

Overview

9
9
years of professional experience

Work History

Vet Diet Specialist

Chewy, Inc
09.2019 - Current
  • Communicated with clinics daily to obtain approvals or denials, updated customer accounts, handled incoming calls across multiple lines, managed several inboxes.

Convention Services Coordinator

Boca Raton Resort & Club
10.2018 - 08.2019
  • Performed special projects delegated by management, managed multiple phone lines, and responded to client inquiries daily.

Front Desk Agent

Magnuson Hotel Commerce
08.2016 - 06.2018
  • Greeted guests upon arrival, answered all guest inquiries in timely manner, maintained confidential records, and collaborated with several department.

Education

B.A. - PSYCHOLOGY

TEXAS A&M COMMERCE UNIVERSITY
COMMERCE, TX
05.2018

Skills

  • Skilled in utilizing Microsoft applications
  • Strong organizational skills
  • Collaboration
  • Records organization
  • Medical terminology proficiency
  • Patient confidentiality
  • Account management
  • HIPAA compliance
  • Medical terminology

Timeline

Vet Diet Specialist

Chewy, Inc
09.2019 - Current

Convention Services Coordinator

Boca Raton Resort & Club
10.2018 - 08.2019

Front Desk Agent

Magnuson Hotel Commerce
08.2016 - 06.2018

B.A. - PSYCHOLOGY

TEXAS A&M COMMERCE UNIVERSITY

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