Dylan Ramos
Springfield,MO
Summary
Proven track record in enhancing warehouse efficiency and team productivity at Amazon Logistics, demonstrating exceptional skills in inventory management and leadership. Mastered complex problem-solving and heavy lifting, contributing to significant improvements in order fulfillment accuracy. Excelled in creating a safe, organized work environment, showcasing a commitment to excellence and a results-driven approach.
Overview
11
11
years of professional experience
Work History
Amazon Warehouse Associate
Amazon Logistics
Republic, MO
03.2020 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 60 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Customer Service Cashier
All Out Performance
Springfield, MO
08.2016 - 02.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Warehouse Worker
Daycon Products Co
Springfield, MO
06.2013 - 08.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Education
Associate Of General Studies -
Ozarks Technical Community College
Springfield, MOGeneral Eduction -
Glendale High School
Springfield, MO05.2012
Skills
- Packaging and Labeling
- Lifting and sorting
- Labeling and boxing
- Order Picking
- Shipping and receiving
- Warehouse Safety
- Order picking and processing
- Heavy Lifting
- Inventory organization
- Pallet Jack Operations
- Leadership and team building
- Complex Problem-Solving
- Excellent driving record
- Quantity calculations
- Route deliveries
- Order Fulfillment
- Inventory Management
Accomplishments
Perfect Attendance Award - Glendale High
Skills USA team - Ozarks Technical Community College
Employee Of The Month - Amazon
Timeline
Amazon Warehouse Associate
Amazon Logistics
03.2020 - Current
Customer Service Cashier
All Out Performance
08.2016 - 02.2020
Warehouse Worker
Daycon Products Co
06.2013 - 08.2016
Associate Of General Studies -
Ozarks Technical Community College
General Eduction -
Glendale High School