Dylan Rand
Audio Visual Information Systems Tech
Mentone,CA
Summary
Collaborative Audiovisual and Information Systems Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Lead Audio Visual Technician
Long Beach Alliance Church
Long Beach, CA
07.2007 - Current
- Operated sound board for over 50 memorial services and wedding.
- Ran audio and video for Sunday services and holidays
- Adhered to safety protocols while installing projectors, displays and speakers.
- Monitored and repaired audio, video, control systems and video conferencing equipment.
- Completed and oversaw rack fabrication.
- Provided troubleshooting techniques in integrating professional audio/video systems.
- Correctly read and interpreted audio-visual diagrams.
- Pulled and terminated variety of cables.
- Trained and led multiple new techs
Audio Visual Information Systems Technician
Forest Home Christian Conference Center
Forest Falls, CA
05.2016 - 06.2020
- Monitored and repaired audio, video, control systems and video conferencing equipment.
- Adhered to safety protocols while installing projectors, displays and speakers.
- Interfaced with customers to explain operation and instill confidence in installed systems.
- Completed and oversaw rack fabrication.
- Led crew of audio-video installation team members.
- Trained 10 new employees according to company standards.
- Pulled and terminated variety of cables.
- Ran IT support and management software
- Repaired and replaced Mac,Windows, and Linux based Computers.
Lead Truck Operator and Office Manager
Armstrong Landscaping
Cypress, CA
12.2013 - 08.2014
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Education
No Degree - Audio Engineering
Long Beach City College
Long Beach, CA 09.2011 - 12.2013
Skills
Q-Sys
Mac OS
Troubleshooting
Help Desk Operations
Desktop Technical Support
Network component installations
Jamf
Windows OS
Linux
Dante
Network Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Jamf Pro, Jamf
Quote
The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive.
Steve Ballmer
Timeline
Dante, Allen and Heath
02-2020
Q-sys, QSC
10-2019
Jamf Pro, Jamf
03-2019
Audio Visual Information Systems Technician
Forest Home Christian Conference Center
05.2016 - 06.2020
Lead Truck Operator and Office Manager
Armstrong Landscaping
12.2013 - 08.2014
No Degree - Audio Engineering
Long Beach City College
09.2011 - 12.2013
Lead Audio Visual Technician
Long Beach Alliance Church
07.2007 - Current