Dylan Reed
Queens,NY
Summary
Dynamic team player with a proven track record at Chic-Fil-A, excelling in customer service and problem-solving. Recognized for enhancing service efficiency and training new staff, while maintaining high standards of cleanliness and safety. Strong attention to detail and effective communication skills contributed to a positive dining experience and team success.
Overview
1
1
year of professional experience
Work History
Team Member
Chic-Fil-A
07.2024 - Current
- Assisted in food preparation and assembly, ensuring quality and adherence to safety standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of dining and kitchen areas, following health and safety protocols.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Trained new staff on operational procedures and customer service best practices.
- Implemented suggestions for improving service efficiency, enhancing overall customer satisfaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma - Architecture
High School For Construction Trades Engineering And Architec
Richmond Hill, NY06.2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Workplace safety
- Money handling
- Heavy lifting
- Organizing work stations
- Creativity and innovation
Goal setting and achievement
Product knowledge
Training and mentoring
Relationship building
Order preparation
Team building
Facility cleaning
Area and facility cleaning
Equipment operation
Equipment maintenance
Task prioritization
Quality inspections
Conflict resolution
Parts labeling
Willingness to learn
Safety
POS systems
Workflow optimization
Equipment inspection
Point-of-sale system
Analytical thinking
Excellent communication
Multitasking Abilities
Decision-making
Languages
English
Native or Bilingual
Timeline
Team Member
Chic-Fil-A
07.2024 - Current
High School Diploma - Architecture
High School For Construction Trades Engineering And Architec