Dylan Riggs
Ogden
Summary
Dynamic operations professional with a proven track record at United States Cold Storage, excelling in process improvement and team leadership. Skilled in data analysis and customer relations, I drive efficiency and enhance productivity, successfully managing cross-functional projects and coaching staff to achieve performance goals. Committed to operational excellence and continuous improvement.
Overview
4
4
years of professional experience
Work History
Management Trainee
United States Cold Storage
01.2025 - Current
- Lead process improvement initiatives across shipping, receiving, and warehouse operations, focusing on efficiency, safety, and quality.
- Analyze operational data to identify trends, reduce costs, and improve productivity.
- Coordinate cross-functional projects with site management, supervisors, and corporate teams.
- Manage and coach employees to meet performance goals and ensure adherence to SOPs.
- Support the rollout of new programs, systems, and training to drive operational excellence.
- Collaborate with leadership on labor planning, slotting optimization, and seasonal workload preparation.
Operations Support Specialist
United States Cold Storage
09.2022 - 01.2025
- Provided operational and administrative support to warehouse leadership, ensuring smooth daily shipping, receiving, and inventory processes.
- Monitored inbound and outbound schedules, coordinated dock appointments, and communicated with carriers to minimize delays.
- Managed and updated operational records, reports, and documentation in compliance with company policies and customer requirements.
- Acted as a liaison between operations, customer service, and corporate teams to resolve issues quickly and maintain service levels.
- Supported process improvement initiatives through data tracking, reporting, and workflow optimization.
Area Manager
SUBWAY®Restaurants
10.2021 - 09.2022
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Education
Bachelor of Science - Computer Science
Weber State University
Ogden, UT05-2026
High School Diploma -
Clearfield High School
Clearfield, UT05-2021
Skills
- Customer service
- Staff supervision
- Customer relations
- Sales techniques
- Leadership & Team Development
- Process Improvement & Lean Practices
- Warehouse Operations & Logistics
- Shipping & Receiving Coordination
- Labor Planning & Scheduling
- Data Analysis & Reporting
- Inventory Management
Timeline
Management Trainee
United States Cold Storage
01.2025 - Current
Operations Support Specialist
United States Cold Storage
09.2022 - 01.2025
Area Manager
SUBWAY®Restaurants
10.2021 - 09.2022
Bachelor of Science - Computer Science
Weber State University
High School Diploma -
Clearfield High School
Similar Profiles
Ryan HodgeRyan Hodge
Forklift Operator at United States Cold StorageForklift Operator at United States Cold Storage
Moises GarciaMoises Garcia
Forklift Operator at United States Cold StorageForklift Operator at United States Cold Storage
Vitto BarriosVitto Barrios
Refrigeration Technician at United States Cold StorageRefrigeration Technician at United States Cold Storage
MARCELA BUSSEYMARCELA BUSSEY
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Shane PattersonShane Patterson
Driver Specialist at Sharp TransportationDriver Specialist at Sharp Transportation