Summary
Overview
Work History
Education
Skills
References
Activities
Affiliations
References
Timeline
Generic

Dylan R. McCall

Plainwell

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at Beehive Pub & Grill. Proven ability to optimize workflow and enhance guest experiences through effective use of computer reservation systems. Recognized for professionalism and commitment to maintaining high standards in fast-paced environments. Honorary student in high school woodshop, with years of experience in all shop equipment.

Overview

3
3
years of professional experience

Work History

Host

Beehive Pub & Grill
Logan
10.2024 - 05.2025
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Host/Cashier

Taqueria San Franciscos
Plainwell
08.2023 - 08.2024
  • Greet customers, and answer questions.
  • Answer phone calls, take reservations, and fulfill orders for takeout.
  • Package to-go orders in the kitchen, and bring them to customers.
  • Ring up all customers' bills, use the cash register, and print receipts with 100% accuracy.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Seat customers, balancing customer wait time with server and kitchen availability.
  • Received an unexpected performance bonus.
  • Took reservations from patrons by phone or online.

Park crew

Bittersweet Ski Resort
Otsego
11.2023 - 03.2024
  • Build and maintain ski resort terrain park
  • Rake, shovel, and salt park features
  • Install/take down fences to allow for hill grooming
  • Close/Open ski hill
  • Close down features and rake them when needed throughout the day
  • Organize events and find sponsors for competitions

Outdoor activities attendant

Gull Meadow Farms
Richland
08.2022 - 12.2022
  • Ensure children safety when using activities; help families use facilities around orchard
  • Feed animals in petting zoo
  • Provide excellent customer service around farm
  • Physical work such as raking, washing tractors, and carrying hay around the farm
  • Driving families around for tractor tours of the orchard

Education

High School Diploma -

Plainwell High school
Plainwell
05.2024

Some College (No Degree) - Business

Utah State University
Logan, UT

Skills

  • CNC equipment
  • Sanding and planing
  • Customer service
  • Power tool operation
  • Wood finishing techniques
  • Precision measuring
  • Material cutting
  • Cash handling
  • Computer reservation systems
  • Time management
  • Professionalism
  • Computer skills
  • Order processing
  • Workflow optimization
  • Front of house organization
  • POS software
  • Reservations

References

Available upon request

Activities

  • Academically Talented Youth Program (ATYP)
  • Organized ski competition for SKI4REECE nonprofit. Obtained sponsors and media support from local businesses.
  • Volunteered at Western Michigan University athletic concessions

Affiliations

  • Honorary Woodshop Student
  • ATYP (academically talented youth program) at Western Michigan University

References

References available upon request.

Timeline

Host

Beehive Pub & Grill
10.2024 - 05.2025

Park crew

Bittersweet Ski Resort
11.2023 - 03.2024

Host/Cashier

Taqueria San Franciscos
08.2023 - 08.2024

Outdoor activities attendant

Gull Meadow Farms
08.2022 - 12.2022

High School Diploma -

Plainwell High school

Some College (No Degree) - Business

Utah State University

Similar Profiles

CREATE PROFILE
Dylan R. McCall