Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Rooper

Hurricane,WV

Summary

Dynamic food preparation team member with a proven track record of enhancing customer satisfaction through exceptional service and meticulous facility maintenance. Expertise in thriving in fast-paced environments while consistently delivering high-quality results during extended hours. A customer-focused team player skilled in building connections and fostering long-term loyalty among patrons, positively contributing to team dynamics and enhancing the overall dining experience. Additionally, a professional produce worker with strong capabilities in inventory management, quality control, and maintaining fresh produce displays, demonstrating adaptability and a commitment to collaboration for achieving outstanding results.

Overview

8
8
years of professional experience

Work History

Meat and Produce Associate

Walmart
06.2024 - Current
  • Oversaw daily produce operations to ensure optimal product quality and freshness.
  • Implemented inventory management practices to minimize waste and maximize stock availability.
  • Collaborated with team members to streamline workflows, enhancing overall productivity in produce department.
  • Conducted regular quality checks to maintain compliance with health and safety standards.
  • Assisted in developing promotional displays, increasing customer engagement and sales in produce section.
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Blocked produce and culled damaged or spoiled pieces.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
  • Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
  • Educated customers on proper selection, handling, and storage of fruits and vegetables to enhance their overall experience.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.
  • Reduced shrinkage by monitoring prices accurately and verifying that all products were labeled correctly before stocking them on shelves.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Food Service Worker, Shift Lead Trainee

Chick-fil-A
09.2023 - 06.2024
  • Prepared and served food items in compliance with health and safety standards.
  • Maintained cleanliness of kitchen and dining areas to ensure a safe environment.
  • Assisted in inventory management by tracking food supplies and placing orders as needed.
  • Collaborated with team members to optimize workflow during peak service hours.
  • Trained new staff on proper food handling procedures and equipment usage.
  • Monitored food quality and presentation, ensuring adherence to company standards.
  • Implemented efficient processes for meal preparation that reduced wait times.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Food Service Worker, Shift Lead, Supervisor

Chick-Fil-A
08.2020 - 09.2023
  • Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.

Food Champion

Taco Bell
04.2018 - 01.2020
  • Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.

Education

High School Diploma -

Hurricane High
Hurricane, WV
05-2019

Skills

  • Food handling skills
  • Plates presentation
  • Maintained sanitation and safety compliance
  • Menu familiarity
  • Food preparation
  • Food safety practices
  • Storage optimization for food
  • Effective preparation methods
  • Ensure clean dining environment
  • Effective critical thinking
  • Strong attention to detail
  • Organized food station preparation
  • Service-driven
  • Measurement standards
  • Adaptable learner
  • Effective verbal communication
  • Merchandise organization
  • Training and mentoring
  • Retail sales
  • Marking down products
  • Stock rotation
  • Price checking
  • Supermarket stocking

Timeline

Meat and Produce Associate

Walmart
06.2024 - Current

Food Service Worker, Shift Lead Trainee

Chick-fil-A
09.2023 - 06.2024

Food Service Worker, Shift Lead, Supervisor

Chick-Fil-A
08.2020 - 09.2023

Food Champion

Taco Bell
04.2018 - 01.2020

High School Diploma -

Hurricane High

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