Dylan Roth
Rapid City,SD
Summary
Dynamic logistics professional with a proven track record, Excels in time management and customer service, consistently achieving on-time deliveries. Demonstrated strong problem-solving skills and effective team leadership, enhancing operational efficiency and client satisfaction while navigating challenging conditions.
Overview
10
10
years of professional experience
Work History
Remarketing Driver
Enterprise Holdings Inc., Rent-A-Car
09.2024 - Current
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Logistics Coordinator
605 Auto Plaza LLC
09.2021 - 06.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Expedited deliveries to meet customer deadlines and requirements.
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
General Manager
Teddys Sports Bar
08.2015 - 05.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Delivery Driver
Gateway Autoplex
05.2017 - 09.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
Education
High School Diploma -
Stevens High School
Rapid City, SD05-2013
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctual and reliable
- Team leadership
- Decision-making
- Troubleshooting
- Strong computer skills
- Computer and Microsoft office skills
- Computer diagnostic skills
Timeline
Remarketing Driver
Enterprise Holdings Inc., Rent-A-Car
09.2024 - Current
Logistics Coordinator
605 Auto Plaza LLC
09.2021 - 06.2024
Delivery Driver
Gateway Autoplex
05.2017 - 09.2021
General Manager
Teddys Sports Bar
08.2015 - 05.2022
High School Diploma -
Stevens High School
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