Dylan Ruple
Iuka,MS
Summary
With a proven track record at Terminix International, I excel in installation, repair, and providing exceptional customer service. Demonstrated ability to troubleshoot and resolve issues efficiently, I've significantly reduced staff turnover by implementing effective retention strategies. My strong attention to detail and mechanical abilities ensure high-quality service delivery in challenging environments.
Overview
2025
2025
years of professional experience
Work History
Service Technician
Terminix International
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Communicated with customers on issues with the company or services previously performed to retain business with said customers.
- Performed services in crawlspace and attics in extreme conditions to ensure customer satisfaction.
- Held meetings as team lead to ensure safety and quality of service.
General Laborer
James Masonry
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory control, cash control, and store opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Store Manager
A&R Outdoors
08.2021 - Current
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory control, cash control, and store opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Diploma -
Belmont High School
Belmont, MSSkills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Customer Service
- Work with Minimal Supervision
- Valid Driver's License
- Punctual and Reliable
- Mechanical abilities
- Troubleshooting skills
- Flexible and Adaptable
- Problem and Issue Resolution
Timeline
Store Manager
A&R Outdoors
08.2021 - Current
Service Technician
Terminix International
General Laborer
James Masonry
Diploma -
Belmont High School
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