Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Russell

Spartanburg

Summary

Dynamic training professional with a proven track record at Chick-fil-A, specializing in new hire training and operational improvements. Expert in planning and coordination, I developed impactful training materials and implemented initiatives that enhanced employee engagement and performance. Strong interpersonal communication skills drive my commitment to fostering a collaborative team environment.


Overview

4
4
years of professional experience

Work History

FTS Trainer

Chick-fil-A
06.2024 - Current
  • Trained team members on operational procedures and customer service standards.
  • Developed training materials to enhance employee onboarding and retention strategies.
  • Conducted performance evaluations to identify skill gaps and recommend targeted training programs.
  • Implemented continuous improvement initiatives to optimize training effectiveness and employee engagement.

Shift Leader

Chick-Fil-A
03.2021 - 06.2025

- Assisted management in making operational improvements

- Trained team members to be efficient in all areas of the kitchen according to company standard

- Collaborated with team members to maintain cleanliness and organization of the kitchen

- Assisted in daily operations, ensuring smooth workflow and timely service in a fast-pace environment

Education

Associate of Arts - Business Management

Spartanburg Community College
Spartanburg, SC
02-2027

Skills

  • New hire training
  • Planning and coordination
  • Public speaking
  • Creative problem solving
  • Interpersonal communication

Timeline

FTS Trainer

Chick-fil-A
06.2024 - Current

Shift Leader

Chick-Fil-A
03.2021 - 06.2025

Associate of Arts - Business Management

Spartanburg Community College