Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dylan Saad

Oakdale,CT

Summary

Dynamic professional with a proven track record at Tri Town Foods, excelling in customer service excellence and product restocking. Known for reliability and integrity, I enhanced customer satisfaction and streamlined operations, contributing to a significant decrease in queue times. Adept at fostering positive relationships and ensuring compliance with company standards.

Overview

6
6
years of professional experience

Work History

Cashier

Tri Town Foods
03.2022 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Assisted with inventory management by restocking shelves and monitoring stock levels.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled cash, credit, and gift card payments while ensuring security measures were followed.
  • Engaged with customers in a friendly manner to foster a welcoming environment.
  • Learned product knowledge to effectively guide customers in their purchasing decisions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Enhanced shopping experience, provided product information and location assistance.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Owner/Operator Truck Driver

D&L Landscaping
06.2019 - Current
  • Operated and maintained various landscaping trucks for efficient transportation of materials.
  • Coordinated timely deliveries to ensure project deadlines were met consistently.
  • Conducted routine vehicle inspections to guarantee safety and compliance with regulations.
  • Assisted in loading and unloading equipment,
  • Ensured proper handling of equipment, reducing damage and maintenance costs significantly.
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Increased revenue by strategically expanding client base and negotiating favorable contract terms.
  • Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
  • Completed preventive maintenance checks and basic repairs to vehicles.

Education

High School Diploma - Basic Studies

Montville High School
Montville, CT
06.2023

Skills

  • Customer Setvice
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Reliability and punctuality
  • Customer service excellence
  • Product restocking
  • Dependability and reliability
  • Honest and dependable

Accomplishments

I have been running my own landscaping business since 2019. I have built my customer base significantly by showing my dependability & skill. I have proven myself to be reliable and a hard worker. I am flexible and go out of my way to make my customers happy.

Timeline

Cashier

Tri Town Foods
03.2022 - Current

Owner/Operator Truck Driver

D&L Landscaping
06.2019 - Current

High School Diploma - Basic Studies

Montville High School

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Dylan Saad