Experienced and resourceful professional who possesses years of direct customer service and entry level management experience. Capable of delegating and leading small teams to success while exceeding guest and management's expectations.
Overview
8
8
years of professional experience
Work History
EVENT COORDINATOR/SERVER/BARBACK/FOOD RUNNER
Smylie Brothers Brewing Co.
Chicago, USA
09.2021 - Current
Coordinated special events, collaborating with team members and vendors to ensure seamless execution
Provided knowledgeable service to guests, enhancing their dining experience
Supported daily operations to enhance guest experience
Bartender
Au Cheval
Chicago, IL
06.2022 - 02.2026
Provided exceptional customer service in a fast-paced dining environment.
Trained new bartenders on drink preparation and upselling techniques.
Effectively multitasked within fast-paced environment.
Maintained cleanliness and organization of the bar and workstations.
BARISTA/SHIFT LEAD
Starbucks
Chicago, USA
05.2019 - 05.2021
Instructed current and new employees on job responsibilities to enhance team performance and service quality
Managed store opening and closing procedures to ensure smooth daily operations
Conducted inventory checks for supplies and merchandise to maintain optimal stock levels
SERVER
Harry Carry's Tavern
Chicago, USA
05.2018 - 01.2019
Served guests with detailed knowledge of menu items to enhance dining experience
Facilitated employee training to improve service quality and team collaboration
Opening and closing the restaurant for Brunch and Dinner Services