Dylan Samuel
Huntsville
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
06.2024 - 10.2025
- Delivered packages efficiently while adhering to safety protocols and company guidelines.
- Navigated varied routes using GPS technology to optimize delivery times.
- Managed time effectively to ensure timely completion of all assigned deliveries.
- Communicated with customers regarding delivery status and resolved any issues promptly.
Retail Specialist
U.S Navy
11.2021 - 07.2024
- Responded promptly to customer about products or services offered.
- Conducted regular price checks to ensure accuracy throughout store.
- Trained new employees on store policies and procedures.
- Coordinated special events, such as sales promotions or holiday celebrations, to attract additional customers.
- Trained and mentored junior staff on sales techniques and product knowledge.
- Led retail operations to enhance customer service and satisfaction.
Team Member
Fire House Subs
01.2021 - 01.2021
- Helped keep team efficient with well-stocked supplies.
- Kept equipment working properly with regular inspections and maintenance.
- Boosted team efficiency by learning all roles and rotating through positions.
- Restocked supplies to keep teams productive.
Appliance Installer
Builders Choice Installation
01.2020 - 01.2021
- Maintained inventory of replacement parts and tools needed for jobs.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Communicated effectively with customers to explain repairs and provide cost estimates.
- Utilized problem-solving skills to determine most efficient methods for diagnosing and repairing faulty appliances.
Education
High School -
Huntsville High School
Huntsville, TX05.2019
Skills
- Operations Support
- Organizational Skills
- Inventory Management
- Problem Solving
- Continuous Learning
- Lifting Techniques
- Power Tools Operation
- Time management
- Customer communication
Timeline
Delivery Driver
Amazon
06.2024 - 10.2025
Retail Specialist
U.S Navy
11.2021 - 07.2024
Team Member
Fire House Subs
01.2021 - 01.2021
Appliance Installer
Builders Choice Installation
01.2020 - 01.2021
High School -
Huntsville High School