Dylan Schwalb
Miami Beach
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Highly motivated retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Punctual barista delivering service with smile while remaining calm in busy food establishments. Consistently delivering top-notch service to create repeat customer base. Reliable food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
8
8
years of professional experience
Work History
Visual Merchandiser and Management
Brandy Melville
02.2023 - Current
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and replenished display inventory and restructured according to available stock.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
Smoothie Barista
The Healthy Spot Nutrition
11.2021 - 08.2022
- Followed Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
- established protocols and made smoothies according to company recipes.
- Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
- Chopped fruit, washed greens and prepared seeds, nut milk and superfood boosters for easy access and minimal customer wait times.
- Prepared and served juices and blended drinks.
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
- Cleaned blenders, mopped and swept floors and stocked coolers.
- Trained new team members in applicable job duties and practices.
- Created new shakes and smoothies using fresh, available produce to reach wide range of customer preferences.
- Also made donuts and waffles, as well as make the waffle and donut batter. Also made the healthy snacks look presentable and nicely put together
- Designed new smoothie recipes and served to customers, remaining open to feedback and adapting when applicable.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Brewed and served coffee and tea with preferred add-ins.
Camp Counselor
Ross Summer Camp
06.2016 - 06.2021
- Executed daily activity schedules, gathered materials and assisted with any set-up, breakdown and clean-up on a team of counselors
- Endured in lunchtime, snacktime
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Helped with carpool line and pick up / drop off
- Arts and crafts, other activities
- Pick up - getting back packs ready
- Helped with lunch time and also majored in the cooking and jewelry making groups
- Communicated with parents about participants' experiences and reported concerns to the head instructor
- Assisted in maintaining accurate program records, including incident reports, logbook documentation, and daily attendance
- Keep accurate participant records, including attendance, discipline, medication log, and accident or injury reports.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Hostess
Taverna Trela
06.2016 - 07.2019
- Assisted managers with quickly resolving service- and food-related issues
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
- Supported servers, food runners and bussers with keeping the dining area ready for every guest
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Education
Associate of Arts - General Education
Suffolk County Community College
Selden, NY05.2023
High School Diploma -
Donna Klein Jewish Academy
05.2019
Skills
- Outstanding communication and interpersonal skills
- Staff management
- Workstation Setup and Breakdown
- Visual Merchandising
- Excellent people skills
- Cleaning and Sanitizing
- Product Knowledge
- Stocking and Replenishment
- Effective communication
- Performance improvement
- Customer Service
- Opening and Closing Procedures
- Product Sales
- Customer experience
- Money Handling
- Sales expertise
Timeline
Visual Merchandiser and Management
Brandy Melville
02.2023 - Current
Smoothie Barista
The Healthy Spot Nutrition
11.2021 - 08.2022
Camp Counselor
Ross Summer Camp
06.2016 - 06.2021
Hostess
Taverna Trela
06.2016 - 07.2019
Associate of Arts - General Education
Suffolk County Community College
High School Diploma -
Donna Klein Jewish Academy
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