Dylan Scott
Olive Branch,MS
Summary
Dynamic professional with expertise in demand creation and lead generation. Achieved a five-star customer service rating while completing over 2500 trips. Developed strategies that improved operational workflows across various environments.
Overview
10
10
years of professional experience
Work History
Driver
UberX
Austin, TX
03.2020 - Current
- I provided an efficient means of transport for passengers while optimizing work hours to take advantage of peak ride-share request times.
- I maintained a five-star rating in customer service out of the over 2,500 trips I completed while working with UberX’s ride-share.
- I maintained a clean and safe environment during COVID for my passengers and myself.
Robotics Operation Associate
Refraction AI
Austin, TX
03.2022 - 04.2024
- Developed strategies to enhance operational workflows and project efficiency.
- Conducted market research to inform product development and service offerings.
- Built relationships with customers by providing friendly customer service.
Meter Reader
BERMEX, Inc.
Austin, TX
10.2021 - 01.2022
- Read 250-350 water meters daily for commercial and residential properties in Austin.
- Collaborated with Bermex as contractor, enhancing understanding of municipal operations.
- Adjusted to evolving responsibilities in water meter reading, ensuring continued accuracy in service delivery.
Marketing Manager
LP & Associates
Dallas, TX
10.2017 - 03.2020
- As a marketing manager, I established a training and mentoring program while overseeing a team of 15-25 members and managed recruiting as well as HR.
- My team increased the company’s client base and nurtured existing business relationships.
- Led daily staff meetings on various topics that improved the overall success of the company.
- Some notable clients included Home Depot and Sam’s Club.
Marketing & Advertising Coordinator
New Acquisitions
Atlanta, GA
07.2016 - 09.2017
- I started with New Acquisitions as a marketing & advertising coordinator, responsible for overseeing and educating 10-15 team members.
- Trained team members on effective marketing and advertising strategies.
- Expanded company reach by providing leads to clients.
Education
Some College (No Degree) - Business
Northwest Mississippi Community College
Southaven, MSSkills
- Windows and Google applications
- Networking and relationship building
- Microsoft Office Suite
- Spreadsheet management
- Canva design skills
- Training and onboarding platforms
- Job search tools
References
Available on request
Timeline
Robotics Operation Associate
Refraction AI
03.2022 - 04.2024
Meter Reader
BERMEX, Inc.
10.2021 - 01.2022
Driver
UberX
03.2020 - Current
Marketing Manager
LP & Associates
10.2017 - 03.2020
Marketing & Advertising Coordinator
New Acquisitions
07.2016 - 09.2017
Some College (No Degree) - Business
Northwest Mississippi Community College