Summary
Overview
Work History
Education
Skills
References
Timeline
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DYLAN SCRUGGS

Mechanicsville,VA

Summary

Results-oriented professional with extensive experience in inventory management and customer service within high-pressure environments. Proven ability to drive sales through strategic promotions, and implement effective training techniques. Skilled in data analysis and independent research, consistently achieving high levels of customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Lead Sales Associate

Virginia ABC
04.2023 - Current
  • Monitored inventory levels, maintained store accounts, and identified opportunities for improvement.
  • Provided customers with product information and resolved customer complaints in a timely manner.
  • Assisted with the training of new sales associates.
  • Organized store displays, promoted sales and provided product information.
  • Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
  • Assisted customers with returns and online ordering inquiries.

Produce Associate

Food Lion
06.2022 - 08.2022
  • Assisted customers, reduced shrink, dated and rotated product, and consistently maintained department health standards.
  • Inspected products for quality assurance, removing any damaged or spoiled items from inventory.
  • Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
  • Performed price changes on merchandise according to store policy.
  • Adhered to food safety regulations by following proper storage procedures for all perishables.
  • Inventoried stock on a regular basis to ensure adequate supply levels at all times.
  • Utilized pallet jack to move large quantities of produce from receiving area into storage areas.

Research Assistant

Virginia Polytechnic Institute & State University
05.2022 - 07.2022
  • Analyzed and compiled over 50 years of historical election results in a collaborative project
  • Recorded findings in Excel, developed data models, and prepared mapping in ArcGIS.
  • Conducted primary and secondary research to identify relevant information for project development.
  • Gathered data from various sources, including online databases, libraries, and interviews with experts.
  • Prepared comprehensive reports summarizing research findings.
  • Collaborated with other researchers in developing study designs, methods, and tools for data collection.
  • (2-3 Bullets per job)

Education

Bachelor of Arts - Economics, History

Virginia Polytechnic Institute & State University
Blacksburg, VA
12.2022

Associate of Science - Social Sciences

J. Sargeant Reynolds Community College
Glen Allen
05.2020

Skills

  • Inventory management
  • Customer service and assessment
  • Sales and marketing strategies
  • Financial services
  • Verbal and written communication
  • Presentation and proposals

References

References available upon request.

Timeline

Lead Sales Associate

Virginia ABC
04.2023 - Current

Produce Associate

Food Lion
06.2022 - 08.2022

Research Assistant

Virginia Polytechnic Institute & State University
05.2022 - 07.2022

Bachelor of Arts - Economics, History

Virginia Polytechnic Institute & State University

Associate of Science - Social Sciences

J. Sargeant Reynolds Community College