Dylan Skymba
Middletown,RI
Summary
Dedicated professional with a strong background in customer service and pharmacy operations, notably at Park Ave Pharmacy. Excelled in providing exceptional assistance, maintaining high cleanliness standards, and ensuring accurate medication dispensing. Demonstrated reliability, empathy, and a commitment to customer satisfaction, fostering repeat business and positive feedback.
Overview
2025
2025
years of professional experience
Work History
Cashier
Whole Foods
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Provided exceptional customer service when scanning customer groceries
Pharmacist Technician
Park Ave Pharmacy
07.2024 - Current
- Maintained a safe and clean work environment, adhering to all relevant regulations and guidelines.
- Provided excellent customer service while efficiently managing multiple priorities under high-pressure situations.
- Collaborated with pharmacists to ensure accurate medication dispensing for optimal patient outcomes.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
High School Diploma -
Cranston East
Cranston, RI06-2018
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Reliability and punctuality
Timeline
Pharmacist Technician
Park Ave Pharmacy
07.2024 - Current
Cashier
Whole Foods
High School Diploma -
Cranston East
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