Dylan Smith
Hopatcong
Summary
Electrical Technician Highway Patrol with NJDOT experience, adept at emergency response and management. Proven track record in enhancing customer satisfaction through effective problem-solving and maintaining high-quality standards. Skilled in report writing and implementing safety protocols, ensuring a secure working environment while managing multiple projects efficiently.
Overview
9
9
years of professional experience
Work History
Electrical Technician
NJDOT
02.2019 - Current
- Tested wiring and other system parts for electrical flow and function.
- Fast Learner and eager to work and understand new working orders and conditions.
- Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.
- Managed multiple projects simultaneously while maintaining high levels of quality control throughout each project''s lifecycle.
- Implemented safety protocols for handling and installation of electrical components, reducing risk of accidents on site.
- Enhanced customer satisfaction by providing timely and effective solutions to complex electrical issues.
- Played key role in emergency response teams, swiftly addressing and resolving electrical failures to minimize impact on operations.
Auto Mechanic
Cadillac
01.2016 - 07.2018
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
- Protected company reputation by consistently following ethical practices when performing all job duties.
- Ensured customer trust by transparently discussing potential complications that may arise during the course of repairs.
- Worked closely with service advisors to provide accurate repair estimates, thoroughly explaining necessary work to customers.
- Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
Education
High School Diploma - High School Education
Excel Highschool
Minnetonka, MN04.2019
Skills
- Report writing
- Emergency response
- Emergency management
- Dispatch
- Government background
- State Government Department history
Timeline
Electrical Technician
NJDOT
02.2019 - Current
Auto Mechanic
Cadillac
01.2016 - 07.2018
High School Diploma - High School Education
Excel Highschool
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